Missing 'Do More' content

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Glenlee
Posts: 1
Joined: Sat Jan 12, 2013 10:22 am
operating_system: Windows 7 Home Premium
System_Drive: C
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motherboard: Asus Quadgt
processor: Core 6600
ram: 4gb
Video Card: Radeon 4950
sound_card: on board
Hard_Drive_Capacity: 2TB
Location: UK

Missing 'Do More' content

Post by Glenlee »

Hi, I have just had to re-install my copy of X5 Ultimate as for some reason the files stopped working..

When I first started the software it told me there was a service update (previously installed on last install and worked fine) but when I clicked on update now it just closed the window without doing anything.
I have downloaded the patch from Corel and that installed without problem.

ut now, on looking in the 'do more' section there are only 3 items, Boris, Newblue Effects and Jamendo. (I have the first 2 as part of the ultimate edition anyway)
The templates and other downloadable content are missing.

I appreciate I may have a bigger problem on my hands but for now, as it's running mostly OK I shall just let it be.

Any ideas would be appreciated.
Cheers
Glen
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
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Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: Missing 'Do More' content

Post by BrianCee »

I am not 100% sure about a re-install - but on a new install it seems to take a day or so to populate the do more window - give it a day or so and try again.
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RobertOZ
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Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
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motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: Missing 'Do More' content

Post by RobertOZ »

I can confirm Glenlee's dilemma, most of the time, when X5 is opened, the 'Do More section' only contains the 3 items mentioned, previously downloaded and installed templates do however, still function correctly then just occasionally it does open correctly showing all available templates.

Robert
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