Temp Directory not defined when running PSP X4 for 1st time

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marcp
Posts: 1
Joined: Sun Jan 06, 2013 8:44 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P8Z77M
processor: Intel i5-3470
ram: 8GB
Video Card: Radeon HD 7770
sound_card: AMD HD Audio
Hard_Drive_Capacity: 1TB
Monitor/Display Make & Model: Samsung syncmaster P2450

Temp Directory not defined when running PSP X4 for 1st time

Post by marcp »

Hi

I am running Win 7 64bit Pro with several users defined on a PC. PSP X4 runs OK for my user, but all other users cannot start PSP X4 they get a message Temp Directory not defined. The Temp Directory is defined and valid with write permissions.

Windows is installed on C: drive, but User directories are on E: Drive

PSP X4 version 14.3.0.3

I have reviewed a post for a similar issue, but this does not apply for my issue
http://forum.corel.com/EN/viewtopic.php ... ot+defined

I have even tried copying the corel hive of HKCU\Software\Corel from my user and "Documents\Corel Paintshop Pro" directory to the other user, but still get the temp directory is not defined message

So basically although PSP X4 is running for one user on the PC, none of the other users can start it to run for the first time

Any ideas?

Thanks
Simone Corel UK
Alludo
Posts: 391
Joined: Sun Feb 28, 2010 6:59 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: UK, Wiltshire

Re: Temp Directory not defined when running PSP X4 for 1st t

Post by Simone Corel UK »

@marcp
So basically although PSP X4 is running for one user on the PC, none of the other users can start it to run for the first time
Any ideas?
Yes, the other users are users and no administrators (I suppose).
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
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