Corel Video studio crashing at sound modification

[siphaawal]

1. SUBJECT:
Corel Video studio crashing at sound modification

2. Describe your problem:
I just installed corel VS pro 5x ultimate, I also updated with service pack 1. However while making my first video corel keeps crashing when I try to modify "clip volume" then click "play" or click on sound mixer. I get the windows popup stating "corel has stopped responding".

3. What devices are involved and their mode of connection?
N/A

4. The Version of program is being used
VS X5

5. Please list all patches/updates that have been installed relating to that version of the program.
service pack 1

6. Details of the source files.
.avi files captured via the bandicam video capturing software. Music is a simple mp3 downloaded from internet.

7. Project Properties (Alt+Enter)
NTSC non-drop frame (30 fps)
Microsoft AVI files
24 bits, 320 x 240, 30 fps
Upper Field First
Uncompressed
PCM, 44.100 kHz, 16 Bit, Stereo


8. PAL or NTSC
NTSC

9. Error Codes (if any): At what point did the Error occur, during the Editing stage, or after Share – Create Disc
The error occurs when I modify the "clip volume" and then hit play or just simply click on the sound mixer.

10. What are you trying to make, burn a Standard DVD, a HD Bluray or Avchd DVD, or Video for the internet.
video for the internet

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System Manufacturer: Alienware
System Model: M18xR1
Operating System: Windows 7 Home premium
System Drive: C
32bit or 64bit: 64bit
Motherboard:InsydeH2O Version 1.0 A04
Processor:Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Ram:16GB
Video Card:NVIDIA GeForce GTX 560M
Sound Card:
Hard Drive Capacity:455GB

[Ken Berry]

Welcome to the forums. But we need more information, particularly about the format of the video and audio in your project. There is a sticky post towards the top of this forum, indicatively labelled PLEASE READ THIS BEFORE POSTING http://forum.corel.com/EN/viewtopic.php?f=1&t=8959 Please have a look at it and get back to us with the sort of information it indicates, and perhaps someone will then be able to offer some suggestions.

[siphaawal]

1. SUBJECT:
Corel Video studio crashing at sound modification

2. Describe your problem:
I just installed corel VS pro 5x ultimate, I also updated with service pack 1. However while making my first video corel keeps crashing when I try to modify "clip volume" then click "play" or click on sound mixer. I get the windows popup stating "corel has stopped responding".

3. What devices are involved and their mode of connection?
N/A

4. The Version of program is being used
VS X5

5. Please list all patches/updates that have been installed relating to that version of the program.
service pack 1

6. Details of the source files.
.avi files captured via the bandicam video capturing software. Music is a simple mp3 downloaded from internet.

7. Project Properties (Alt+Enter)
NTSC non-drop frame (30 fps)
Microsoft AVI files
24 bits, 320 x 240, 30 fps
Upper Field First
Uncompressed
PCM, 44.100 kHz, 16 Bit, Stereo


8. PAL or NTSC
NTSC

9. Error Codes (if any): At what point did the Error occur, during the Editing stage, or after Share – Create Disc
The error occurs when I modify the "clip volume" and then hit play or just simply click on the sound mixer.

10. What are you trying to make, burn a Standard DVD, a HD Bluray or Avchd DVD, or Video for the internet.
video for the internet



Operating System: Windows 7 Home premium
System Drive: C
32bit or 64bit: 64bit
Motherboard: InsydeH2O Version 1.0 A04 ( not an expert and hope this is whats needed here)
Processor:Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Ram:16GB
Video Card:NVIDIA GeForce GTX 560M
Sound Card: not sure.
Hard Drive Capacity:455GB

[canuck]

Does the problem also occur with other mp3 files or only one particular one?
Can you provide a link to the mp3 file?

[siphaawal]

Does the problem also occur with other mp3 files or only one particular one?
Can you provide a link to the mp3 file?

Thank you canuck for the reply!

I was able to work around the issue by using "MS Movie Maker" to shorten the size of the files, I was picking and choosing small portions of. By using movie maker I was able to use the tiny pieces of the large files combine them then import back in corel for a successful movie.

Thanks again and I hope my update helps others too.

[canuck]

I guess I didn't understand your problem and I certainly don't understand your last post. I thought your problems were with mp3 files and now you are talking about video editing