Coral PaintShop Pro X5 - Error 1935

[antony492]

Hi,

For years I had been using Coral PaintShop Pro X, but the other day, when I tried to re-install it, an error kept coming up to do with the C++ Redistributable.

Thinking that the time was up for this piece of software, I decided to upgrade and buy Coral PaintShop Pro X5 Ultimate Edition.

When installing it, I get the following error:

Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL,type="win32",version="8.0.50727.767",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information.

I did try 'Help and Support' but there was nothing there. I also looked around Google. I've tried doing it with Norton 360 disabled. I looked at the installed programs and could see the other C++ Redistibutables, none were the version suggested above, but I removed them all anyway to stop any conflicts. I used CCleaner to the registry.

I am out of ideas now. Anyone know what else it could be. Information seems very limited on this online.

FYI, I am running Windows 7 Home Edition.

Thanks for your help!

Antony

[photodrawken]

That's a Windows error which possibly relates to the .Net Framework on your machine, so information will be found on Microsoft's site. There are >3,600 troubleshooting tips for that error on MSDN:
http://social.msdn.microsoft.com/Search ... 01935&ac=3

In particular, these two on the first page of results:
http://social.msdn.microsoft.com/Forums ... 01d15c9dd3
http://social.msdn.microsoft.com/Forums ... f8f87e8d8e

(From what I understand, if you manually install the C++ redistributable, you need to ensure that both the x86 and x64 versions of the redistributable are installed.)