Can't get free downloads to work

[brownie1181]

I have the U-lead photo express for scrapbook and upgraded to the 5.0. I can't get the free summer pages to download and the pictures. Any suggestions?

[2log]

Try downloading the free templates again. There server might just be down or busy at the time you tried doing it.

[jadey]

same problem here but ive been tryin for over a week and it just wont work