Illegal or damaged copy - Caching SSD

Corel Paint Shop Pro

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msansjr
Posts: 1
Joined: Tue Dec 25, 2012 11:47 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: GA-Z68MA-D2H-B3
processor: core i5-2500k
ram: 8GB
Video Card: Radeon 4890
Hard_Drive_Capacity: 750+64
Monitor/Display Make & Model: LG W1952TQ

Illegal or damaged copy - Caching SSD

Post by msansjr »

Hello, I'd like to share an experience that I had after installing a 64GB SSD as a caching disk to my 750GB using Intel Smart Response.

So, I installed my SSD, configured windows to recognize RAID and configured Intel's Rapid Storage to use my new SSD as a caching drive. After that, I had to reactivate windows, which was expected, and I had to reinstall Paint Shop Pro X4, which was not.

Right after reinstalling, the software worked ok, installed SP2 and SP3, all fine. After a reboot... nothing, the error indicating that my copy was damaged or illegally modified showed up again. So... reinstall... SP2... SP3... ok! Reboot... nope.

I noticed that the protexis licensing was running, and tried to restart it, and Paint Shop worked! Reboot.. run PSP... error... restart service... ok!!

*** SOLUTION ***
Changing the starting method of the protexis service from "Automatic - delayed" to "Automatic" made the trick for me!

Hope this can be useful to someone!

To Corel: PLEASE stop using this awful DRM! It just hurts your customers! Take a look at the forums! :(
zattorc
Posts: 2
Joined: Fri Mar 29, 2013 8:10 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer Aspire 7551
processor: AMD Athlon II P320 Dual-Core Processor 2.10 ghz
ram: 3 GB
Video Card: ATI Mobility Radeon HD 4200 Series
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 300 GB
Monitor/Display Make & Model: Acer bult-in (Generic)

Re: Illegal or damaged copy - Caching SSD

Post by zattorc »

Thank you so much msansjr for your post - you saved my life!

After doing some clean-up on my PC (Windows 7) to get rid of unwanted 'junk' and installing a new backup program, Paint Shop and all my other Corel programs wouldn't run with that same 'damaged or illegally modified copy' error message. As I had, amongst other things, modified by partition, I thought I really had done some damage!... I did a System Restore to remove any trace of that new software, but it didn't help.

I checked Corel Support and their knowledge base without any luck, other than instructions on how to uninstall/re-install!!... Pretty useless support, if you ask me!
Really happy that I decided to check here before doing all that work!... I indeed had disabled the Protexis service, thinking I didn't need it!!

So, thanks again. Saved me hours of work. And, yes, Corel should have this error included in their FAQ!
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