PaintShopPro X5 (Trial version) won't run!

Corel Paint Shop Pro

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Old_Friend
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PaintShopPro X5 (Trial version) won't run!

Post by Old_Friend »

PaintShopPro X5 (Trial version) won't run!
It "hangs" while trying to load. Task Manager reports "Program not Responding!"
After 20 attempts, I finally uninstalled it. :(

I'll reinstall it and try it again, if someone tells me why it won't install correctly and/or run correctly.

My system:
MB: ASRock Z68 Extreme 3 Gen 3 * CPU: Intel Corei5 (2500K) * GPU: Intel Onboard * SOUND: Onboard * CPU COOLER: CoolerMaster Hyper 212 Evo * PSU: Seasonic X650W 80+Gold * RAM:G.SKILL Ares Series 8GB-F3-1600C8D-8GAB * CASE: LIAN LI PC-A70F ATX Full Aluminum Tower OS: Windows7 64-bit * BROWSER: IE9 * VS X5 Ultimate
HP Compaq 6200 Pro SFF PC, MS Windows 10 Home, 4 GB's RAM, Internal GPU and Sound, Browser: Firefox v. 74.0(64-bit), VS v.X9
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jpmccormac
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Re: PaintShopPro X5 (Trial version) won't run!

Post by jpmccormac »

Good luck with that. Corel has issued two hotfixes, but neither fixed my issues with X5. I've spent hours on the phone with tech. support to no avail.
"All who wander are not lost."
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Ken Berry
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Re: PaintShopPro X5 (Trial version) won't run!

Post by Ken Berry »

Old_Friend -- have you tried the trick of setting up a new user profile in windows, with admin privileges, and installing PSP using that profile? If that works, you can then delete the new profile and PSP should remain installed.

Not sure why this happens to only some users. I only recently bought X5 in a Black Friday super sale, and it installed with no problems...
Ken Berry
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DPainter
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Re: PaintShopPro X5 (Trial version) won't run!

Post by DPainter »

This is sounding very much like this topic http://forum.corel.com/EN/viewtopic.php?f=56&t=48792 It's the same problem but with X4. The difference is this X4 version has run on this PC fine before. I'm starting to think it's a Microsoft update issue. Similar to the one that stopped Open Type fonts from working in some programs. Corel was affected but so was others. This seams to be affecting a small few though important.

Just on a wim, Try updating your video card drivers. Open the cards control panel, Help drop down, Update. Well it is for nVidia. AMD-ITA cards should be similar I guess.
It's possible a combination of Win7 update and V/C driver update that you have one and not the other so the program isn't able to load graphic content. Only guessing here.

My works fine but I keep my PC clean and up to date all the time.
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