Paintshop x3 and x4 deleted preferences

[Peter-ama177823]

i've been using x3 (and subsiquently updated to x4) for quite some time. It has always done what I wanted of it for all this time. Until yesterday. I can no longer import more than one image (or multiple layers) and if I try, only one image will display in the layer palette. Additionally, previous to this episode, each image would be displayed with it's own rulers and could be resized by dragging on a corner. Now the image is fixed in the center of the layer and attempts to move or resize it results with the corresponding underlying transparency being uncovered. I can neither resize nor move the picture around the work area. I'm at a total loss. X3 and X4 have been deleted and reloaded - no avail. Two (2) hours on hold waiting on tech assistance was fruitless. Any help and guidance would be greatly appreciated.

P.Adams

[hartpaul]

Sounds like you are in Tabbed documents mode. Go to Window --> and untick Tabbed Documents.
Failing that I see recommended to hold the Shift key down and click on the program icon to reset all preferences.