PI 10 stripping EXIF data - Help

VT Photog · Post by **VT Photog** » Wed Jul 20, 2005 4:31 am

I have the same situation with my PI 10. I think that the problem may be due to some other Exif reader/display software I have installed. There is a .dll file in the PI folder which points to my exif viewer instead of PI. Maybe because I installed the viewer after PI. When I have some time to play, I may see if I can resolve it.
Interestingly, if I open the frame tool, select the text panel, and the exif button, it will indeed display the exif info in text on the picture, even though the properties box doesn't show it, and it doesn't save with it.

brian

thebusch · Post by **thebusch** » Thu Jul 21, 2005 7:57 pm

2log wrote:thebusch, then you really must reinstall the software...

I'm getting tired of installing it and getting no results. The darn thing just doesn't work on this system.

thebusch · Post by **thebusch** » Thu Jul 21, 2005 8:08 pm

VT Photog wrote:I have the same situation with my PI 10. I think that the problem may be due to some other Exif reader/display software I have installed. There is a .dll file in the PI folder which points to my exif viewer instead of PI. Maybe because I installed the viewer after PI. When I have some time to play, I may see if I can resolve it.
Interestingly, if I open the frame tool, select the text panel, and the exif button, it will indeed display the exif info in text on the picture, even though the properties box doesn't show it, and it doesn't save with it.

brian

Yeap, you are right; it is there. Certainly do not understand that.

I have not installed or used any 3rd party EXIF program. To me, it almost seems the program is "stuck" in "save for web".

thebusch · Post by **thebusch** » Sun Jul 31, 2005 6:46 pm

I reinstalled XL on my system and it works just fine. The EXIF is there in all its glory. BUT, any file that was saved with PI 10 has the EXIF stripped. (or at least no other program can find it and that includes XL)

I give up on PI 10 as I want to take photos not spend my life playing with PI 10.

Thanks to all who tried to help. I appreciate it!

jon@hethersett.net · Post by **jon@hethersett.net** » Fri Sep 23, 2005 8:07 pm

This is a major problem that should have been fixed. I identified it shortly after PI 10 came out and ulead acknowledged the problem. They told me to wait for a fix!

Still waiting.

heinz-oz · Post by **heinz-oz** » Fri Sep 23, 2005 8:26 pm

Well, I use PI 10 and all EXIF data is there

It must be something to do with your particular system.

Follow 2log's advice and re-install, if at all possible, format the disk and start with a fresh install of WINDOWS and only re-install the software you really need.

jon@hethersett.net · Post by **jon@hethersett.net** » Fri Sep 23, 2005 8:31 pm

I've reinstalled PI10. A reinstall of XP is too big a job. They should be able to make it work properly. Photoshop elements works here no problem. It happens with a save as from jpeg to jpeg with no manipulation.

JRS · Post by **JRS** » Sat Sep 24, 2005 8:55 am

As it seems to work for some systems and not others I have now installed it on 2 laptops. It works on one! The 2 laptops are prety identical setups to the desktop so I'm not sure why it should work on one. I am not sure whether it is because the 2 machines it doesn't work on were upgraded from PI 8 and the woking machine had a fresh install. I'll keep investigating. If anyone knows what files are used for the save operation I might try and copy them from the working machine to the others and see what happens.

Jon

JRS · Post by **JRS** » Sat Sep 24, 2005 9:57 am

I have just done a clean install on the desktop (stripped everything out of hard disc and registry) and the problem remains. What is interesting is that I do not have a Camera Information (EXIF) tab under Image Properties|File Info which I do have on the machine that works. Why should that be?

Thanks

Jon

JRS · Post by **JRS** » Wed Oct 05, 2005 1:12 pm

Fixed it for me and ulead acknowledge the problem. I disabled colour management and the Camera information (EXIF) Tab appeared under file information and I can now save at will and the data is retained. Hope this helps.

Jon

2log · Post by **2log** » Thu Oct 06, 2005 6:25 am

Disableing "Color Management" from the preferences does the trick! Perhaps with some reinstallation, the settings go back to normal with this option disabled while for some, it remained enabled. But I've tested this over and over and have confirmed this is the case!!!

thebusch · Post by **thebusch** » Fri Oct 14, 2005 8:24 pm

2log wrote:Disableing "Color Management" from the preferences does the trick! Perhaps with some reinstallation, the settings go back to normal with this option disabled while for some, it remained enabled. But I've tested this over and over and have confirmed this is the case!!!

Well, finally! Thanks you very, very much. I just upgraded to PI 11 and that also solved the problem (for $50).

thebusch · Post by **thebusch** » Fri Oct 14, 2005 8:34 pm

It is the same in PI 11. Enabling color management kills the EXIF.

Another $50 down the tubes.

lnanne · Post by **lnanne** » Fri Oct 14, 2005 11:16 pm

I'm converting RAW to JPG and it doesn't retain EXIF data regardless of color management enabled or not.

This is not good!!!!!!

Alludo USER to USER Web Board

PI 10 stripping EXIF data - Help

How many times does it take?

Now that is interesting!

I give up!

re: disable color management

Re: re: disable color management

Oh no!! They didn't fix it!!

No EXIF data regardless of color management for me