VS X4 installation problem with Win 7

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surfman49
Posts: 1
Joined: Mon Dec 03, 2012 10:19 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core i5-2520 M CPU 2.5GHz
ram: 4GB
Hard_Drive_Capacity: 500GB
Monitor/Display Make & Model: 15.6 in. HD Anti-Glare LEC Dell Latitude E5520

VS X4 installation problem with Win 7

Post by surfman49 »

I bought a new computer (Dell E5520 laptop with Windows 7) and transfered all my programs/data; Video Studio ProX4 wouldn't work - would not capture video. I un-installed the program. When I try to install VS ProX4 on my new computer from the disc I get a small blank window and a flashing diaglogue box pops up so quickly I can't read it. I have run virus scans and removed all identified threats. I am running a Intel Core i5, have 4GB Ram and 500GB disk. Installation and operations were great on my old system running XP. Any ideas?
Terfyn
Posts: 795
Joined: Tue Oct 23, 2012 9:37 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P8H61-MX
processor: Intel Corei5-2320
ram: 8Gb
Video Card: NVIDIA GeForce 210
sound_card: NVIDIA High Def Audio
Hard_Drive_Capacity: 1000 Gb
Monitor/Display Make & Model: Acer & LG
Corel programs: VS X10 and PSP X8
Location: North Wales

Re: VS X4 installation problem with Win 7

Post by Terfyn »

My computer has a similar spec to yours (see side panel) and I am running VSx5 without problem. How are you capturing the Video? Firewire or the USB/SD card route.
My dealer had a problem of getting the computer to see Firewire (in my case the IEEE1394 ports were added via a card) and it was a matter of getting the right drivers installed. I now have both a HDV camera and a newer SD card based HD camera, both capture systems work OK.
I used to be indecisive. Now I'm not so sure.
teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Sony Corporation VAIO
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ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: Realtek HD Audio
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Re: VS X4 installation problem with Win 7

Post by teknisyan »

surfman49 wrote:I bought a new computer (Dell E5520 laptop with Windows 7) and transfered all my programs/data; Video Studio ProX4 wouldn't work - would not capture video. I un-installed the program. When I try to install VS ProX4 on my new computer from the disc I get a small blank window and a flashing diaglogue box pops up so quickly I can't read it. I have run virus scans and removed all identified threats. I am running a Intel Core i5, have 4GB Ram and 500GB disk. Installation and operations were great on my old system running XP. Any ideas?
Here's what you can do
First let's make sure that all files of the old installation is removed including the registry - http://corel.force.com/index/articles/e ... dio-Pro-X4

then install the program using a new windows user profile with admin rights, here's the steps on how to create a new Windows user profile - http://corel.force.com/index/articles/e ... er-profile

Then just login to that new user and install VS X4. Since it's an Admin the program should be available when you switch to your regular user name.
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