TIFF problems in PSP X4

[Richard in Maryland]

I don't know whether this is related to the two-page TIFF problem I've read about, but I'm having my own problems with TIFF files created by PSP X4.

I tried uploading a PSPX4 TIFF to a website called canvaspop.com. When the file was displayed back to me, it was all jaggy, and the website reported that it was a low-resolution image even though the actual resolution was around 2800x2100. TIFF files created by other programs upload fine.

Also, my camera's software, Olympus Viewer 2, cannot open PSPX4 TIFF files. The program supports TIFF and creates TIFF, which PSP can open, but it cannot open a TIFF that has been edited and saved in PSP.

Any ideas?

[teknisyan]

Hello Richard,

First can you tell us how are you saving or creating the TIFF from PSP X4? Did you just use the "SAVE AS.." option without changing any of the settings or modified the settings?

Regarding the jaggy image displayed on the site, if the image looks great on your end, it could be an issue on http://www.canvaspop.com, I suggest that you contact them directly and ask if there's a problem with the image. I can see that they can provide you a link to their FTP site and directly upload the file.

About the error when opening tiff file on Olympus viewer - Did the file that you open on PSP X4 was originally a TIFF that was created using Olympus Viewer 2? Are you getting any error message on Olympus Viewer 2 when opening PSP X4 created TIFF file?

The error would help us determine what the real problem is.