Unable to import a DVD into VSX5

[Ken Veal]

I am unable to import a DVD into VSX5.
DVD Properties only show as
195 MB udf file system
It is not copyright protected .It plays OK in Power DVD and Windows Media Player and lasts about 5 minutes .It is a free promotional DVD.

To try and import it into VSX5 I go import file -insert media to library -insert digital media -select drive, -start-
when I select or get near the small boxes in the top right of title I or chapter1 boxes with the cursor - the screen goes black and the PC reboots loosing any unsaved data..
If I try to do a screen capture of a paused DVD screen either via print screen-paste as new image, or the dedicated screen capture feature in Paint Shop Pro X- the captured screen area only shows black. ............Ken

[teknisyan]

It could be that the udf file system is causing the problem. I'm sure if there is a codec or a 3rd party software that you can use in order to import the video on VS X5.

Are you able to right click on the file in the disc and get a screen shot of the properties screen? You may need to use a file converter for this one.

Here's an KB article from Roxio that may be related to your issue.

http://corel.force.com/roxio/articles/e ... s-Explorer