PSP x5 won't load

[ellagrace]

Hello,

I was using a trial version of paint shop pro x5 and still had 11 days left of my trial when it suddenly stopped working. When I click on the icon to start paint shop pro it starts up and then freezes every time when it is loading in the spot that says "initializing color swatches".

I haven't changed anything on my computer- it just suddenly stopped working. I uninstalled it and tried reinstalling it, I also tried restoring it.

Please help! I was thinking of purchasing this but I am afraid the purchased copy will also freeze.

[LindaSue]

I don't recall if the trial of X5 did that for me but I get it every now and then with X4. I have to use the Task Manager to shut it down (End Process) and then it usually loads fine the next time I try. When it hangs, it's usually while it's loading the color swatches just like it's doing for you.

[bigfatron]

I've been getting this too where occasionally it'll CTD on startup but then work 2 or 3 attempts later. Anyway we can get this sorted? Its a bit of nuisance for sure.

[teknisyan]

Have you tried restoring the program to it's default state? Here are the steps -- http://corel.force.com/index/articles/e ... l-settings