New Blue Effects Issues

[RobertOZ]

I am an avid user of New Blue Effects and am wondering if anyone else has come across this problem. Film Effects, Video Essentials V and Stabiliser all appear correctly in the FX Filter drop down box and when one of these is clicked on, the correct New Blue effects display.
However, with Video Essentials 111 and Colorfast, whilst they display in the FX Filter drop down box, when clicked on, nothing happens, the effects do not display, they are there when selecting "ALL" so they are installed correctly, Colorfast is not really an issue because it is just one item, but with Video Essentials 111, it is necessary to search through the complete FX list to find the one I want Not sure if this is a Corel issue or a New Blue issue. Using Video Studio X5 Ultimate
If anyone has come across this and resolved how to get them to display correctly, please advise

Robert

[Ken Berry]

I bought the Essentials packages I through to IV and installed them on the computer listed under my Profile. All four packages show under Control Panel > Programs and Features. However, in VS X5 -- which is the only version of VS I have on this particular computer -- only Essential I shows completely under FX. Essentials II only displays one icon (PnP), and Essentials III and IV don't show at all, yet TitlerFX, another NewBlue effect, is listed separately under FX, though I loaded it much later than the I - IV packages. I have yet to correct that as I have simply not had time in recent weeks.

However, I had much the same problem on another computer on which I had VS X2, X3 and X3 also loaded, as well as X5. I was careful to designate a new path to X5 in the NewBlue set-up routine as it always seemed to identify earlier versions but not the latest. Even so, some of the Essentials packages did not load fully in X5 or did not load at all, yet they loaded successfully in earlier versions!

The only solution I could find was to simply reload them again in X5 (without first removing the already installed packages). That seemed to work on that computer... but as I say, I have yet to try it out on this one.

[teknisyan]

If you are using the purchased New Blue Effects, you may want to report this to the New Blue Support, so that they can investigate what the problem is. I have already escalated the issue and will update this post once I got an update.

You can visit http://www.newbluefx.com/help-ticket-system.html report this to New Blue FX

[Ken Berry]

Hmmm... well I have now tried reinstalling Essentials II and III, but with no joy. There is still only the PiP filter listed under Essentials II in FX, and nothing at all for Essentials III. And in both cases, looking for the missing filters under FX > All, none of the missing ones are listed there.

I even tried activating Essentials II again, but that produced no change.

[RobertOZ]

Have submitted support ticket to New Blue, will advise if and when a response is received.

So Ken, I am in a better position than you, at least the filters in Essentials 111 do display in the "ALL'' category.

Robert

[Kingston]

After I install new effects, I let VideoStudio rebuild some files. This reorders the Library for the Effects folder and fixes some problems. Still, only 19 effects folders will be functional, but all the effects should show up when you select "All." Additional folders beyond 19 will not work when you click on them.

On Windows XP Professional SP3:

In C:\Documents and Settings\user\Application Data\Ulead Systems\Corel VideoStudio Pro\15.0\en-US

I add my initials to these files:

ulaft.dat
uleio.dat
ulvft.dat
ulvfx40.dat
ulvst.dat
VFilter.rsf


Next, in C:\Program Files\Corel\Corel VideoStudio Ultimate X5\Ulead.dat

I add my initials to these files:

VFilter.rsf
ulvft.dat
ulaft.dat
uleio.dat
ulvst.dat
ulvfx40.dat


When VideoStudio is run the next time, progress bars display as each effect and transition is added back. Sometimes VideoStudio won't start, but I just attempt to run it again. Before I do that, though, I check the Task Manager to see if VStudio.exe is in the process list. If it is, I terminate the process.

[Ken Berry]

The problem with my set-up, though is that not only don't the filters appear in my All screen, they are not listed either in the vft_plug folder either. In other words, they have not installed. So there is no point in my case in rebuilding the data files you list -- though no doubt that will work for others...

[RobertOZ]

Response from New Blue,

From NewBlueFX Customer Support:


I truly believe that this is an issue with Corel. The best advice I could give would be to clear the Corel cache and let it rebuild it. To do that, follow these instructions:

- Close VideoStudio X5 so that it is not running

- Go to this folder on your hard drive: "C:Users[YOUR USER NAME]AppDataRoamingUlead SystemsCorel VideoStudio Pro"

- In that directory you should see a folder named "15.0" Drag that folder to your desktop

- Restart VideoStudio

However, I cannot guarantee that doing the above will resolve the issue but it's worth a try.

Rebuilding the Cache did not work, in fact by rebuilding, the Essentials 111 package did not then appear in the drop down list, although the effects were showing in "ALL''
So, it would appear that Kingston is correct, the issue is with Corel, not New Blue.
Ken, you would have direct contact with Corel Support, any chance of you following this up with them.

Robert

[RobertOZ]

Ken, some time ago, I also had a problem with New Blue effects not showing at all, I received the following response from New Blue, which solved the problem, maybe it would work for you.

From NewBlueFX Customer Support:


- Run the NewBlue installer and select "Corel VideoStudio" as the installation option

- During installation, a window will come up that says "NewBlue Installation Assistant for Corel Video Studio." This window will probably be blank. Just click OK.

- Complete the installation, clicking "Next" and "Finish" when prompted

- Go to this directory on your hard drive: "C:\Program Files (x86)\NewBlue\ [PRODUCT NAME] \ULead" (there will be a separate directory for each NewBlue product you install)

- Copy all the ".vft" files in that directory to "C:\Program Files (x86)\Corel\Corel VideoStudio Pro X5\vft_plug"

- Copy all the ".vfx" files in that directory to "C:\Program Files (x86)\Corel\Corel VideoStudio Pro X5\Vfx_plug"

- The plugins should now show up correctly in VideoStudio X5

If the files are properly placed and the effects still don't show up, you need to force VideoStudio to rescan all the installed plugins by deleting this folder: C:\Users\[USERNAME]\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro\15.0

Robert

[Ken Berry]

The problem is that I don't have a "C:\Program Files (x86)\NewBlue\ [PRODUCT NAME] \ULead" folder in either the C:\Program Files (x86) or C:\Program Files folder. There are NewBlue Folders for each of the Essentials packages, yes, but none of them contain vft files, only .dll files and activation-related files, plus Help folders.

Nor do I get (or have ever got on other computers in which I have successfully installed the NewBlue filters) this message: "NewBlue Installation Assistant for Corel Video Studio."

Maybe I will just copy all the vft files successfully installed on another computer to this one...

But thanks for the (possible) lead in this direction.

[RobertOZ]

Ken,

How long ago did you obtain your New Blue Essentials packages, the newer versions now include 64 bit plugins, ie the latest version of Essentials 3 is:
NewBlueEssentials3ForWindowsSetup30-120928, if you have the Setup14 versions, it may be worth downloading the newer versions and try again.

Robert

[Ken Berry]

Well, I went to that other computer where I *thought* I had all four packages installed correctly. Indeed, under FX in X5, each of the packages showed all the icons in each package under the respective package titles 1 - IV. BUT when I actually tested some of them, I found that only Essentials I worked properly, plus the PiP filter in Essentials II. All other filters in II, and the total package of III and IV would not show up in the relevant VS Customize Filter box when I dragged one of the filter icons onto a clip in the timeline. Moreover, checking the vft_plug folder revealed that all of those "missing" filters were in fact missing! So that computer was no help at all...

So back to the drawing board on this one. First I completely uninstalled all four NewBlue Essentials packages. Then I removed the 15.0 folder referred to above (actually I simply renamed it, just in case) and reopened X5 with a clean slate, so to speak with a rebuilt 15.0 folder. Then I reinstalled first Essentials III just to test what happened. Same result as above -- no Essentials III listing under FX, and none of the included filters in ALL either. So then I did as RobertOZ -- or rather NewBlue itself -- suggested above and simply copied all the vft files from the Ulead folder in the Essentials III folder (yes, this time there was a Ulead folder! ) to the X5 vft_plug folder. On reopening X5, this time it all worked just fine. I have now reinstalled the other packages and all appear now to be working. Phew!!

As for RobertOZ's latest query about the 64 bit version, no I don't think that was the problem. In the set-up of the versions I have, the 64 bit plug-ins are specifically listed and ticked to be installed. But thanks for your help! Guess I will now have to go and do the same thing to the other computer I thought was already working properly...