Capture mode

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robinwid
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Capture mode

Post by robinwid »

When I first used Video studio X5 everything worked perfectly, however when I reopened it the next day I couldn't change from edit to capture mode because I was asked "check that the video capture driver is working properly". Yes it was, because I could capture using Pinnacle studio 14. I deleted the program and checked for driver updates and installed those. When I reinstalled the program I could get into Capture mode but I did notice the provided "sample" thumbnails were there but no files for them!!. Of course when I closed the program and opened it later I had the same problem. Corel Support haven't come up with any answers so am looking for some one's learned advice. Help!!
skier-hughes
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Re: Capture mode

Post by skier-hughes »

What are you using to capture from?
Connected by what means?
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Ken Berry
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Re: Capture mode

Post by Ken Berry »

If your capture device is a Pinnacle one, then it can only capture with Pinnacle Studio. This might change now that Corel has bought out Pinnacle, but for the moment, that is the situation.
Ken Berry
robinwid
Posts: 4
Joined: Sat Aug 04, 2012 1:17 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Z68A-GD55 MS-7681
processor: 3.5 GHz Inteli7-330K
ram: 16GB
Video Card: NVIDIA GeForce GTX 560
sound_card: NVIDIA HDA
Hard_Drive_Capacity: 1989GB
Monitor/Display Make & Model: Samsung SM S 23A350H 23 inch

Re: Capture mode

Post by robinwid »

cANON XHA1 HD VIDEO CAMERA VIA FIRE WIRE
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Ken Berry
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Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
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32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Capture mode

Post by Ken Berry »

In that case, I think the problem may be the Microsoft updated the Firewire driver in Windows 7, and VS has difficulties with the new driver. You can, however, fairly easily roll back the Firewire driver to a legacy one. Have a look at my post here for instructions on how to do it. It's pretty easy: http://forum.corel.com/EN/viewtopic.php ... 43#p251543
Ken Berry
robinwid
Posts: 4
Joined: Sat Aug 04, 2012 1:17 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Z68A-GD55 MS-7681
processor: 3.5 GHz Inteli7-330K
ram: 16GB
Video Card: NVIDIA GeForce GTX 560
sound_card: NVIDIA HDA
Hard_Drive_Capacity: 1989GB
Monitor/Display Make & Model: Samsung SM S 23A350H 23 inch

Re: Capture mode

Post by robinwid »

Ken -thanks very much . Changing back to a legacy driver fixed ALL the problems Robin
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