No HDV RECORD

[barbarak]

I cannot record into a HP laptop with win7. VX3using.
I can do it with another one using Vista. What could the problem be??
Using Canon HV 20. What sould the setting be? It plays and I can control the camera with VX3.
But after I test for 30 seconds it says "cannot save file corrupt" or somethong to that effect.
Help

[Ken Berry]

It would be unusual for a HP laptop to have a firewire connection, and you absolutely need a firewire connection to capture HDV from a HV20 (I have one of them too). So that is question number one: does your computer have a firewire port?

Second, if it does, then something seems to have changed with Windows 7 relating to a new firewire driver. You have to go into Device Manager and open the entry for IEEE1394, and roll back the driver to a legacy one which should be listed.

[barbarak]

yes both laptops have firewire. I can see the first clip in the preview window but it is frozen.
It plays well in the camera. I can control the camera from VX4 keys. One laptop has intel and the other amd.
How do I find the legacy setting. I need some help how to do that.
Thanks

[Ken Berry]

As I said, open Device Manager (in Win 7 simply type Device Manager into the Search box when you click on the Microsoft globe in the bottom left of screen, or find Device Manager in Control Panel). A list of items should appear, among which will be an entry for IEEE1394 (which is Firewire). Click on that to open the tabbed dialogue box and select the Driver tab. It should offer you the option of 'rolling back' the driver, select that and from memory you should get an option for 'OHCI compliant legacy driver'. Select that and you should be right to go. (Sorry I can't be more explicit since I am currently using a new HP laptop -- coincidentally -- does not have a firewire port, so IEEE1394 is not listed. However, this was more or less the way I rolled back the driver to the legacy one...)

[barbarak]

I did what you said. It worked and now the ieee shows up on the device manager.
Unforunatly the VX4 still will not record it. everything else seems to work perfectly.
Oh well maybe I will contact HP to see what they say.
thanks

[Ken Berry]

X3 was a major embarrassment for Corel, and introduced a lot of problems which have mostly been fixed in subsequent versions. Though it should be able to capture HDV, if it can't then there is another solution -- and in fact is the one I consistently use, even with more recent versions of VS. That is a small freeware program called HDVSplit. You can google for it and it is quite safe. It will, as its name suggests, split your incoming HDV video by scene, and you can also name the videos yourself, instead of using Video Studio's rather arcane naming system. The videos will be saved to your computer and then you can simply open them in X3 for editing...

[barbarak]

thanks I will try that. Is it easy to do??
After is is imported is it hard to put it in VX3,VX4 or VX5??
I have all of them

[Ken Berry]

If you have the camcorder connected via firewire, when you open HDVSplit it should automatically detect the camcorder and identify it correctly as a Canon HV20... After that it is simply a matter of assigning it a folder on your computer for the capture and assigning a name. You can also choose whether or not to let it have a preview window. Then you just press the red Record button and the tape should play and the capture commence.

When it is finished, you open one of your versions of VS and then right click in either the timeline or library window and select Insert Media. Then in the dialogue box which will appear, navigate to the folder where you captured the video, and select the clips you want. I usually select them all. I also first set up a new folder in the library for that project's clips. The program will possibly take some time to think about all this, so be patient. Then it will begin to insert the clips. Once there, save the project and begin editing.

I always make sure I save the project very regularly in case there is a crash -- that that is now rare for me in more recent versions of VS. I have learnt over the years that crashes were often caused by my being impatient. When the program seemed to have stopped working, I would start clicking buttons and then it really would freeze and have to be turned off through Task Manager. But if I was patient and let the program work at its own pace, then things would eventually work without crashing. So patience really can be necessary and useful... Go make a cup of coffee and when you come back, things should be fine...

[barbarak]

I did everything you said. removed everything, did the % thing,reinstalled
VX4. I can control the camera in HDV with the controls on VX4 so the
program recognizes the camera. The info on the capture screen also knows the
camera by name. When I press capture the counter goes and the monitor screen
is blank. When I stop it says" file corrupt cannot be saved" or something
very close to that. Then I went to my other laptop with Vista on it and VX3.
Then everything worked perfectly.
Now what? I think there is a bug in VX4 for HDV canon cameras.
Thanks

Thank you for contacting Corel Customer Support.

You can leave Painter Essentials 4 on your computer if you like; it is a
digital painting program and has nothing to do with video capture or
VideoStudio. DVD MovieFactory is intended to be a DVD disc creation program
but it is not designed to run on your Windows 7 operating system and I
highly recommend not installing on your computer. VideoStudio has its own
disc creation features that are very similar to DVD MovieFactory and
effectively does the same jobs in terms of creating DVD discs.

[barbarak]

I got it fixed. All VX4 and win 7 64 bit do NOT work together with firewire!!!!

[canuck]

I got it fixed. All VX4 and win 7 64 bit do NOT work together with firewire!!!!

So how did you get it fixed?

[barbarak]

You have to list your computer specs and which windows you have and what camera you have trouble with?
Then I may be able to help.
Thanks

[canuck]

You have to list your computer specs and which windows you have and what camera you have trouble with?
Then I may be able to help.
Thanks

I am not having a problem and don't need help. You had a problem and said you got it fixed. I asked how you got it fixed since that may help other posters with the same or similar problem.

[barbarak]

Hi
The problem is solved.
One of the guys from the geek squad knew the answer.
He says at stores like best buy and others that sell corel all see the same
problems with VX4 and VX5.
He checked out my computer specs and downloaded a special driver for my
computer.
Corel has to update the driver for all the new chips in the systems today.
Thanks

[BrianCee]

Your post is not at all helpful barbarak - if you know how to solve the problem SAY SO - you have repeated this post in numerous places in the forum and none of them provide the solution.