Using VideoStudio; Recommendations

[rbmoving]

I have been using Studio14.....but the software is no longer supported by Pinnacle....in fact, it has been purchased by Avid....they will no longer support or assist users.

I have been thinking about trying Corel VideoStudio X5 Pro Ultimate. I just got off a Chat with a VideoStudio Tech Support Agent that to be honest was a total waste of time and Corel should be ashamed because it appeared the Agent had not been properly Trained, or, did not have the resources available to assist me. I gave up!

Somewhere on the Corel site I read that Corel recommended that VideoStudio be installed in its Default drive.....folder...C:\Program Files\etc.....BUT, it further recommeded that Capture, Project Saves and Rendering for the best outcome be done on a Different Internal drive. I asked the Tech Support person to point me to this Corel article and also tell me why Corel recommends using a different Internal drive and what are the benefits.......

Now if I am not mistaken, and, I did read the above on Corels' site, their Tech Support Agent not only could not point me to the Corel Article that documented this, but had no idea what I was referring to........ To me this should have been an easy answer for a Company Tech Support agent.

Can anyone assist me.....because it is clear to me tech Support can not.

[BrianCee]

Hello and welcome to the Forums

Can I first just clarify that this is a user to user forum, we are all users here try to help each other - a few Corel employees do visit and post as individuals but the forums are not staffed by Corel so this is not an "official" contact point for Corel as a company.

I cannot recall ever having read that recommendation any where so I have no idea where to point you to look for it - but I would say (and no doubt someone will say different) that there are very few users who capture direct to another drive - the vast majority capture/transfer their footage direct to their internal hard drive - I certainly do and have never had a problem.

What I then have are a number of external hard drives and when I have finished a project I then transfer the whole project working folder - including TS_folders , .iso file and any pictures or sounds to one of the external drives - thus keeping my PC hard drive relatively free and making sure I know where the files are if I need to re-work the project again.

I would certainly agree that you should allow VideoStudio to install to it's default folders - there are a large number of them dotted all over the PC system and I firmly believe they are best just installed and left alone.

[rbmoving]

So you Capture, Save projects and render your projects on your C:\ drive where the VideoStudio Software and OS are also installed.....and then after you render the projetc, you move all files to another Internal drive to save them for later use if need be, and, freeing up space on your C:\ drive. This is correct?

Have you ever tried just to capture, save, render to a 2nd Internal hard drive (assuming you have one)? I have an External USB Dribe but Studio14 advises user never to use an External drive.....it is too slow. I am not sure why Studio14 recommended users to Install the software on C:\ where the OS is installed but capture\save\render on a 2nd Internal drive. It might be that 1) it avoids filling the C:\ drive with large data 2) it assumes the 2nd drive will ahve more free space....but whatever, that is the recommendation and it has worked fine for me. I am always concerned about "over-working the Drive with the OS ....more useage.....can lead to Hard drive failure more quickly.

So I am now wondering if anyone using VideoStudio X5 has tried Capturing\Savings\Rendering on a 2nd Internal drive and the outcome?

[BrianCee]

as to the first paragraph - almost that is what I do now- I only have one internal HDD and move all the files to an external drive after I have completed the project.

I did have an HP computer a couple of years back that had a second internal drive - as I had it I used to capture to it and do all editing and rendering from it and do not recall having any problems doing that, that of course was not with X5 but would have been X2 but I don't think there would be any difference.

[Ken Berry]

This is really no biggie. I have tried everything, and it has always worked. Until recently, my main editing computer was an older Quad core, with 5 internal drives. I did not in fact use the C: drive to install Video Studio, but one of the other drives. And on top of that, I always captured and edited using a third of the internal drives. All worked extremely well.

However, I also have an i3 computer with one internal 1 TB drive, and I have X5 (and X4 and X2) installed on that drive, alongside Win 7. I also capture to that drive, but again have no problems. On top of that, I recently bought an i7 to be my main video editing computer. It too also only has one internal drive. I am currently editing a project which is all on an external hard drive connected via USB 2. All the captured video, project files, added music and voiceovers are on that external drive. I only have VS X5 on that computer, and it works the best and fastest I have ever experienced -- though I expect that is because of the i7 processor and decent Radeon graphics card. However, I have noticed no slowing or any other difficulties by using the external hard drive.

[rbmoving]

So you have, Installed VideoStudio on a Slave hard drive (Internal drive) and Captured\Edited\rendered on that same drive....with no issues....Correct? I always thought it was recommeded all software be installed on the same drive as the OS...but save data to another drive.

More recently on your newest Computer with VideoStudio X5...you installed the software on your External USB 2.0 drive....and you capture\Save\render on that same external drive....Correct?

I tried rendering with Studio14 on a USB 2.0 External Drive in the past but the finished DVD had audio out of sync. Contacting Pinnacle Support, they advised that the connection speed of rendering to an external USB 2.0 drive was not fast enough to support the render and re-rendering that same Project on an Internal drive was sucessful....and I have been doing that ever since. Installed Studio14 on the C:\ drive, Capturing\savings\Rendering on the Internal drive.

I would like to give VideoStudio X5 Pro Ultimate a try....but I hessitate following my extremely poor session with Corels' Tech Support. I cannot recall the last time I was so perplexed with a Tech Support agent....it was very clear the Agent was poorly trained and should not have been dealing with customers as the responses were nothing but double talk and didn't come close to answering the question I have posted in this thread....... When Studio was Pinnacle their tech Support was pretty good.......but Corels' for now gets a Failing Grade from me. When I purchase a New Software I like to know that the Manufacturers tech Agents will be there for me to answer my questions should there be the need.

[canuck]

To which Studio are you referring in this statement: "When Studio was Pinnacle their tech Support was pretty good"? VideoStudio was never part of Pinnacle

[rbmoving]

I was reporting that my experience with Studio14.....manufactured by Pinnacle....was much better than my recent experience with Corels' Tech Support on VideoStudio. I know Studio14 and VideoStudio are manufactured by 2 different companies......

[Ken Berry]

Canuck -- Pinnacle's video editing software was called simply 'Studio' or 'Pinnacle Studio'.

rbmoving:

So you have, Installed VideoStudio on a Slave hard drive (Internal drive) and Captured\Edited\rendered on that same drive....with no issues....Correct?

No -- Win 7 is on Drive 1 (C:\). Video Studio is on Drive 5, and all the video clips and project files are on Drive 4.

More recently on your newest Computer with VideoStudio X5...you installed the software on your External USB 2.0 drive....and you capture\Save\render on that same external drive....Correct?

Again no. VS is on the internal C:\ drive of the computer and all the video clips and project file are on the external hard drive.

[canuck]

There are all sorts of programs that have Studio in their names so it is best to use the full, proper names when referring to a program or at least a "short form" that is specific enough.

[rbmoving]

Not having used Corels VS X5.....

"No -- Win 7 is on Drive 1 (C:\). Video Studio is on Drive 5, and all the video clips and project files are on Drive 4."

Is the Rendering done on Drive 4?

"Again no. VS is on the internal C:\ drive of the computer and all the video clips and project file are on the external hard drive."

Again, is the Rendering taking place on the External USB 2.0 drive?

Can you set where Rendering takes place in Preferences....With Pinnacle Studio I have never been able to Render on an external drive....so this seems unique to me...and a plus for the VS software

[Ken Berry]

The actual rendering is done by the computer process -- but I think you mean 'where does the output of the rendering go? And the answer is -- respectively -- yes, in the first case above, it goes to drive 4; and in the second, yes, it goes to the external hard drive.

[BrianCee]

rbmoving - I do think many of your concerns could be addressed by downloading the free trial of VideoStudio X5 - you then have 30 days at no cost for you to test all the configurations and determine directly what happens where.

[rbmoving]

My concerns are....the very poor tech Support experience.... It just appeared the Agent had no idea how the software operates....and therefore I got a very poor first impression....there will be times you need the experts and I wonder if they exist at Corel.......

I have read from other that they have had issues getting the free trial to run....and from others, a nightmare to get the software Uninstalled.....

Studio14 that I use, when I Capture from my DV Camcorder....via 1394.....it places the captured individual clips in the Library.......meaning, the capture sees whne the Camcorder during the recording was stopped\Started....and breaksdown those clips in the Library as opposed to one continuious Clip of the entire Recording....SV does the same?

Studio14....I can trim clips..1) in a Scrubber 2)I can Cut out footage right in the middle, or wherever in the clip 3) I can drag either side of the clip .....SV have these same features?

Studio14...Titles....I can design my own, and it has templates. I can make the Titles scroll accross a Clip......bottom to top....across the bottom...or, I can just amke a title and place it in the timeline.....same for SV?

I know,you are saying stick with Studio14, seems you like it, yes I do....but, Pinnacle no longer exists and nothing last forever. Also, I like the notion that I can Install and Render on an external USB 2.0 drive...which cannot be done with Studio14.....it just won't work.

I did note at this site: http://video-editing-software-review.toptenreviews.com/ that CyberLink Power Director10 took top honors with the 2012 Gold Award and SV took the Silver.......

[lata]

Hi rbmoving

When you type SV, do you mean VS as in Video Studio.

Your comments in the last post, are they an observation or a question as to whether Video Studio can perform these types of edits? If a question, they yes it can.

As for capturing, rendering, saving your work, you are in full charge as to where your files are stored on your pc, you can allocate a working folder anywhere on your system, other save options give you the choice to select a save location, just like any windows save options.
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Coming second in the reviews and i would be proud of my product, that’s if I owned it of course.
It would also prompt me to strive for top place.
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Brian is correct and you should install the trial version, yes some users have had problems in installing and indeed running Video Studio, there are many more that are successful in using the program without problems. Most having no need to visit this forum.

As said you have 30 days trial, then after purchase you have a 30 day money back guarantee effectively giving you 60 days to make your mind up.

Until you try you will never know.