I hope this is the right place to ask this question (or pose this problem). I am scanning some slides using an Epson 1240U with the “slide” attachment (which back-lights). I can place four slides on the glass and preview all four at one time. I have two problems:
1. One very dark slide will not preview (and scan) 100%. All I can get is portions of it. These portions differ from time to time.
2. Some, seemingly perfectly normal slides, are cropped.
I am using PI 10.0.0.1 with Twain 5.53E.
Any suggestions? Thanks.
Peace.
Jim Mayor <jmayor@direcway.com>
Scanning slides
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keenart
Having several slide scanners with adapters I have put the slide in, in the wrong orientation from time to time and the slide is cropped with black areas. A slide has an orientation typically of Landscape and the Epson adapter also has a specific slide orientation for preview. If the slide is not in the correct orientation while mounted in the slide adapter, or the adapter is not in the correct orientation, cropping, black borders, or misaligned slides will occur.
If the above is not the case, you may have a damaged backlight. You can check to see if it is bright throughout the lamp by laying it on its backside and initiating a scan, if the lamp is evenly lit and bright it should be in good shape. If there are dim areas, then the lamp may be failing.
Try placing one slide in the adapter and scanning the single slide. Then place it in another position in the Adapter, until you have scanned the same slide in each one of the four positions of the adapter. If the slide is in the correct orientation, but does not scan, or is cropped and your lamp is good, then the scanner lamp drive in the scanner itself may be defective. Try scanning a full sized document and see if there are any anomalies.
If not, I am puzzled, as I have never heard of software that would cause this condition. Except, in the case where the setting for scan Film was used instead of scan Slides.
If the above is not the case, you may have a damaged backlight. You can check to see if it is bright throughout the lamp by laying it on its backside and initiating a scan, if the lamp is evenly lit and bright it should be in good shape. If there are dim areas, then the lamp may be failing.
Try placing one slide in the adapter and scanning the single slide. Then place it in another position in the Adapter, until you have scanned the same slide in each one of the four positions of the adapter. If the slide is in the correct orientation, but does not scan, or is cropped and your lamp is good, then the scanner lamp drive in the scanner itself may be defective. Try scanning a full sized document and see if there are any anomalies.
If not, I am puzzled, as I have never heard of software that would cause this condition. Except, in the case where the setting for scan Film was used instead of scan Slides.
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JimMayor
Thanks for the reply, KeenArt.
> Having several slide scanners with adapters I have put the slide in, in
> the wrong orientation...
I use the adapter that came with the scanner.
> If the above is not the case, you may have a damaged backlight.
This is the first time I have used the adapter. It looks uniformly bright.
> Try placing one slide in the adapter and scanning the single slide...
Twain won’t recognize just one slide. And I have tried practically every conceivable orientation. I do get some differences, but for the dark one I have never been able to scan all the slide.
> If not, I am puzzled, as I have never heard of software that would
> cause this condition. Except, in the case where the setting for scan Film
> was used instead of scan Slides.
The version of Twain that I use, 5.71A only shows these options: flatbed, TPU color neg. film, TPU monochrome neg. film, TPU pos. film. There is no “slide” setting. I use the positive film setting. When I put one slide it I get the msg that it cannot find the slide.
Thanks again for you help.
> Having several slide scanners with adapters I have put the slide in, in
> the wrong orientation...
I use the adapter that came with the scanner.
> If the above is not the case, you may have a damaged backlight.
This is the first time I have used the adapter. It looks uniformly bright.
> Try placing one slide in the adapter and scanning the single slide...
Twain won’t recognize just one slide. And I have tried practically every conceivable orientation. I do get some differences, but for the dark one I have never been able to scan all the slide.
> If not, I am puzzled, as I have never heard of software that would
> cause this condition. Except, in the case where the setting for scan Film
> was used instead of scan Slides.
The version of Twain that I use, 5.71A only shows these options: flatbed, TPU color neg. film, TPU monochrome neg. film, TPU pos. film. There is no “slide” setting. I use the positive film setting. When I put one slide it I get the msg that it cannot find the slide.
Thanks again for you help.
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keenart
You made the right selection for Slide, as wording is Negative for Film, and Positive is used to describe Slide.
I don’t have a copy of the Epson Smart Panel, but assume you installed this aspect of the software along with the Adobe PhotoDeluxe software. And did you use the, calibrate your scanner to monitor feature? If not calibrated can sometimes cause dark areas in the image scan.
When scanning, during the Preview option, there is usually a Preview Box that allows you to enlarge the area you are to scan. Some Twain software will set this full page automatically, and others require you set the area to scan, Preview and then resize the area to fit the Scanned preview before rescanning to the final, if not done can cause cropping. Your Twain may look for a “First Slot to Scan” before scanning. Some scanning software also require you select the number of Slide to scan or it will not scan, mine does this.
Are you using the Scan to Application feature, and scanning to PhotoDeluxe, or are you opening Ulead and then trying to acquire an Image?
Have you tried any other graphic software that can Import a Scanned Image. If so and you experience the same problem with the Scan in another graphic program then it would be the Twain software or the Scanner causing the problem, but not the graphic software. Of course should you get a good scanned image then it would be the graphic software.
Try the above, and if you find no differences, then try to uninstall the original Twain software that came with the Scanner and reinstall with your Anti-virus software disabled, and disable any other programs running in the background, i.e. screen savers, defrag, etc.
I don’t have a copy of the Epson Smart Panel, but assume you installed this aspect of the software along with the Adobe PhotoDeluxe software. And did you use the, calibrate your scanner to monitor feature? If not calibrated can sometimes cause dark areas in the image scan.
When scanning, during the Preview option, there is usually a Preview Box that allows you to enlarge the area you are to scan. Some Twain software will set this full page automatically, and others require you set the area to scan, Preview and then resize the area to fit the Scanned preview before rescanning to the final, if not done can cause cropping. Your Twain may look for a “First Slot to Scan” before scanning. Some scanning software also require you select the number of Slide to scan or it will not scan, mine does this.
Are you using the Scan to Application feature, and scanning to PhotoDeluxe, or are you opening Ulead and then trying to acquire an Image?
Have you tried any other graphic software that can Import a Scanned Image. If so and you experience the same problem with the Scan in another graphic program then it would be the Twain software or the Scanner causing the problem, but not the graphic software. Of course should you get a good scanned image then it would be the graphic software.
Try the above, and if you find no differences, then try to uninstall the original Twain software that came with the Scanner and reinstall with your Anti-virus software disabled, and disable any other programs running in the background, i.e. screen savers, defrag, etc.
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tonyl33
Are you using a compatible film adapter #B81317 for your Epson 1240U? This is basically a lid for the scanner but with a special opening window for scanning films & slides. If you are using this adapter, you should not have any problem - the detection & scanning is auto. I have the same scanner & adapter.
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JimMayor
Sounds like the attachment I am using. It came with the scanner. And the problem is it does everything AUTOMATICALLY. It refuses to allow me to scan a FULL slide. Most of the time if I oriet the slide several ways I can eventually scan the whole thing IN PARTS. Then I paste them together. Takes time, but it is worth it..., I guess.
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keenart
tony133
I don’t have the Epson but on my scanner I have to position my adapter is a specific location on the scanner bed. Is this true of the Epson, is there a specific placement for the adapter, and would it be possible if the adapter were not in this particular location that it might crop, or clip?
I am scratching my head on this one!
JimMayor
I think it is time for an RMA from Epson, or the retailer.
I don’t have the Epson but on my scanner I have to position my adapter is a specific location on the scanner bed. Is this true of the Epson, is there a specific placement for the adapter, and would it be possible if the adapter were not in this particular location that it might crop, or clip?
I am scratching my head on this one!
JimMayor
I think it is time for an RMA from Epson, or the retailer.
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JimMayor
> I don’t have a copy of the Epson Smart Panel, but assume you installed
> this aspect of the software along with the Adobe PhotoDeluxe software.
> And did you use the, calibrate your scanner to monitor feature? If not
> calibrated can sometimes cause dark areas in the image scan.
Yes.
> When scanning, during the Preview option, there is usually a Preview
> Box that allows you to enlarge the area you are to scan. Some Twain
> software will set this full page automatically, and others require you set
> the area to scan, Preview and then resize the area to fit the Scanned
> preview before rescanning to the final, if not done can cause cropping.
> Your Twain may look for a “First Slot to Scan” before scanning. Some
> scanning software also require you select the number of Slide to scan or
> it will not scan, mine does this.
The problem is in the slide preview there is NO option to alter the area of scan. It turns out if I reorient (both orientation and location on scanner bed) the slide enough times I can eventually scan the entire slide (in most cases). Then all I have to do is piece the pieces together and I have the full slide. What fun.
> Are you using the Scan to Application feature, and scanning to
> PhotoDeluxe, or are you opening Ulead and then trying to acquire an
> Image?
The latter.
> Have you tried any other graphic software that can Import a Scanned
> Image. If so and you experience the same problem with the Scan in
> another graphic program then it would be the Twain software or the
> Scanner causing the problem, but not the graphic software. Of course
> should you get a good scanned image then it would be the graphic
> software.
Yes, PS-LE. Same thing.
> Try the above, and if you find no differences, then try to uninstall the
> original Twain software that came with the Scanner and reinstall with
> your Anti-virus software disabled, and disable any other programs
> running in the background, i.e. screen savers, defrag, etc.[/quote]
That doesn't help either.
Thanks anyway.
> this aspect of the software along with the Adobe PhotoDeluxe software.
> And did you use the, calibrate your scanner to monitor feature? If not
> calibrated can sometimes cause dark areas in the image scan.
Yes.
> When scanning, during the Preview option, there is usually a Preview
> Box that allows you to enlarge the area you are to scan. Some Twain
> software will set this full page automatically, and others require you set
> the area to scan, Preview and then resize the area to fit the Scanned
> preview before rescanning to the final, if not done can cause cropping.
> Your Twain may look for a “First Slot to Scan” before scanning. Some
> scanning software also require you select the number of Slide to scan or
> it will not scan, mine does this.
The problem is in the slide preview there is NO option to alter the area of scan. It turns out if I reorient (both orientation and location on scanner bed) the slide enough times I can eventually scan the entire slide (in most cases). Then all I have to do is piece the pieces together and I have the full slide. What fun.
> Are you using the Scan to Application feature, and scanning to
> PhotoDeluxe, or are you opening Ulead and then trying to acquire an
> Image?
The latter.
> Have you tried any other graphic software that can Import a Scanned
> Image. If so and you experience the same problem with the Scan in
> another graphic program then it would be the Twain software or the
> Scanner causing the problem, but not the graphic software. Of course
> should you get a good scanned image then it would be the graphic
> software.
Yes, PS-LE. Same thing.
> Try the above, and if you find no differences, then try to uninstall the
> original Twain software that came with the Scanner and reinstall with
> your Anti-virus software disabled, and disable any other programs
> running in the background, i.e. screen savers, defrag, etc.[/quote]
That doesn't help either.
Thanks anyway.
-
JimMayor
[quote="keenart"]tony133
I don’t have the Epson but on my scanner I have to position my adapter is a specific location on the scanner bed. Is this true of the Epson, is there a specific placement for the adapter, and would it be possible if the adapter were not in this particular location that it might crop, or clip?
I am scratching my head on this one!
JimMayor
I think it is time for an RMA from Epson, or the retailer.[/quote]
The adapter fits snuggly on the glass. No change of me messing that up.
Epson is "helping." The problem is it is several years old. I am convinced it is Twain. But, as I said, I can't over-ride the automatic preview/scan and it doesn't recognize the fuill slide image. That is not a bug, that is apparently bad software design. Oh, well.
I don’t have the Epson but on my scanner I have to position my adapter is a specific location on the scanner bed. Is this true of the Epson, is there a specific placement for the adapter, and would it be possible if the adapter were not in this particular location that it might crop, or clip?
I am scratching my head on this one!
JimMayor
I think it is time for an RMA from Epson, or the retailer.[/quote]
The adapter fits snuggly on the glass. No change of me messing that up.
Epson is "helping." The problem is it is several years old. I am convinced it is Twain. But, as I said, I can't over-ride the automatic preview/scan and it doesn't recognize the fuill slide image. That is not a bug, that is apparently bad software design. Oh, well.