PaintShop Pro X4 Ultimate Freezing Up

[Loy]

Why is PSP X4 freezing up when I try and use the Watermark command to add a visible watermark to my picture? This is happening everytime I try and use this command. Thought it was maybe my computer not being able to handle it so I closed everything I could and it still happens. Whats going on?

[teknisyan]

Hello Loy,

There are many reason why this happens, however if the problem only happens when using the watermark feature, I suggest that you try and reset your workspace and also update directx.

- To reset workspace, you can do that by pressing and holding down the SHIFT key then double-click on the PSP icon then when you received the message "DO YOU WAN TO RESTORE PAINTSHOP Pro TO ITS DEFAULT STATE?" just click OK.

- Update DirectX
Direct X: http://on-msn.com/aLrk0j (WinXP)
Direct X: http://www.microsoft.com/Windows/window ... tx-11.aspx