How do I prevent VSx5 Trial from crashing on startup?

Moderator: Ken Berry

Post Reply
adamminer
Posts: 3
Joined: Thu May 17, 2012 7:24 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: DH67CL
processor: i5-2400
ram: 12GB
Video Card: GT430
sound_card: See Motherboard
Hard_Drive_Capacity: 2TB + 64GB
Monitor/Display Make & Model: Samsung T22A350

How do I prevent VSx5 Trial from crashing on startup?

Post by adamminer »

Image
I get this error whenever I try to start the trial of VSx5 (Funny thing is, I am trying it because Pinnacle 15 is far too crashy for me.)
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: How do I prevent VSx5 Trial from crashing on startup?

Post by Ken Berry »

I am sorry, but I haven't the faintest idea what all that means -- first time I have seen such a message on this forum. When I originally installed X5, I did so using the trial version download, and just adding the serial number Corel had given me. It worked smoothly.

However, googling some of the key files mentioned in your error message reveals that it is not an uncommon problem with a variety of other software (including, ironically in your case, Cyberlink). However, Intel admits it is related to their hardware and an excess number of the same file on one computer: see http://software.intel.com/en-us/article ... uide40dll/ -- though again I have to say I didn't understand much more of that article than what I just said. But it would seem to me to be an idea to do a Windows search on your computer to find just how many versions of libguide40.dll there are on your computer and save all but one. Needless to say, I would simply add "_OLD" to the multiple copies, and note carefully the directories where they are located in case I had to reverse the process...
Ken Berry
adamminer
Posts: 3
Joined: Thu May 17, 2012 7:24 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: DH67CL
processor: i5-2400
ram: 12GB
Video Card: GT430
sound_card: See Motherboard
Hard_Drive_Capacity: 2TB + 64GB
Monitor/Display Make & Model: Samsung T22A350

Re: How do I prevent VSx5 Trial from crashing on startup?

Post by adamminer »

Indeed, there are 2 of "libguide40.dll" files on my computer. 1 is for VS, and the other is for SysWOW64 (Which from my understanding is non-removable as it is what allows my machine to run 32 bit programs on a 64 bit processor). Also, each of these have filesize differences which suggest they are different files and not just a common library.

Based on what I read of the article, it seems like a potential solution would be to upgrade the library and recompile, but I didn't program VS, so I'll leave it up to those who know more than I.
teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Sony Corporation VAIO
processor: Intel Corel i5
ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: Realtek HD Audio
Hard_Drive_Capacity: 500 GB
Location: Riyadh, KSA
Contact:

Re: How do I prevent VSx5 Trial from crashing on startup?

Post by teknisyan »

You may want to try uninstalling then reinstall the trial.
Like reading blogs?
About Tech
About Sports
Pnoy.Me - A URL Shortener
Follow me on Facebook & Twitter
adamminer
Posts: 3
Joined: Thu May 17, 2012 7:24 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: DH67CL
processor: i5-2400
ram: 12GB
Video Card: GT430
sound_card: See Motherboard
Hard_Drive_Capacity: 2TB + 64GB
Monitor/Display Make & Model: Samsung T22A350

Re: How do I prevent VSx5 Trial from crashing on startup?

Post by adamminer »

I've tried that a couple times with no success.
Post Reply