Failure to Load on Windows 7 64 Bit (FIXED)

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dolender
Posts: 2
Joined: Fri May 04, 2012 4:04 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P8P67
processor: Core i7 2600
ram: 8GB
Video Card: NVIDIA GeForce GTX 560
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2.1 TB
Monitor/Display Make & Model: Samsung P2770

Failure to Load on Windows 7 64 Bit (FIXED)

Post by dolender »

Every time I try to start up AfterShot Pro on my Windows 7 64 bit system, it dies immediately after the user interface is displayed. The event log shows the following:

Faulting application name: AfterShotPro.exe, version: 6.0.0.3, time stamp: 0x4f78b258
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

The last thing in the AfterShotPro.log is:

18284.968: "attempt to write a readonly database Unable to fetch row"
18284.974: viewmode: 1

It works if I run as administrator, but that shouldn't be necesseary, right?

Doug
Last edited by dolender on Fri May 04, 2012 4:13 pm, edited 1 time in total.
afx
Posts: 1675
Joined: Thu Jan 12, 2012 1:38 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
Video Card: FirePro 4900
Monitor/Display Make & Model: NEC PA301w, ColorMunki
Location: München
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Re: Failure to Load on Windows 7 64 Bit

Post by afx »

dolender wrote:The last thing in the AfterShotPro.log is:

18284.968: "attempt to write a readonly database Unable to fetch row"
18284.974: viewmode: 1

It works if I run as administrator, but that shouldn't be necesseary, right?
Make sure you own and have write access to your AS user directory and the DB.
Looks like you ran it initially once as admin which created the files and now you can't write to them.

cheers
afx
Send bugs to the Monkey // AfterShot Kickstart Guide // sRGB clipping sucks and Adobe RGB is just as bad
Bibble since 2005 // W7 64 on quad Phenom // Ubuntu 14.4 on quad i7 and dualcore AMD // Images
dolender
Posts: 2
Joined: Fri May 04, 2012 4:04 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P8P67
processor: Core i7 2600
ram: 8GB
Video Card: NVIDIA GeForce GTX 560
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2.1 TB
Monitor/Display Make & Model: Samsung P2770

Re: Failure to Load on Windows 7 64 Bit (FIXED!)

Post by dolender »

Hey thanks a lot man. That fixed it right up. When I installed it, I put the settings and catalogs on my second drive, which for some reason, Windows 7 had set up with special permissions for the Users group. I fixed that and it seems to work great now.

Thanks,

Doug
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