Install was successful, assuming my product key went through the InterWebs. However, after I created my Corel account no products appeared as registered nor could I register the product. Even better, I created a case under 'Registration and Account', however that failed due to no product was registered. What the hay? Corel please help. Redacted screen shots are below for your enjoyment.
VSP X5 Ultimate Registration and Case Creation FAIL
Moderator: Ken Berry
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SPF1776
- Posts: 1
- Joined: Sun Apr 22, 2012 1:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK Computer Inc. G74Sx 1.0
- processor: 2.20 gigahertz Intel Core i7-2670QM 32 kilobyte pr
- ram: 12 GB
- Video Card: NVIDIA GeForce GTX 560M
- sound_card: NVIDIA High Definition Audio
- Hard_Drive_Capacity: 1.5 TB
- Monitor/Display Make & Model: Asus Mobile 17.1
VSP X5 Ultimate Registration and Case Creation FAIL
This would be comical if a deadline was not involved.
Install was successful, assuming my product key went through the InterWebs. However, after I created my Corel account no products appeared as registered nor could I register the product. Even better, I created a case under 'Registration and Account', however that failed due to no product was registered. What the hay? Corel please help. Redacted screen shots are below for your enjoyment.
Install was successful, assuming my product key went through the InterWebs. However, after I created my Corel account no products appeared as registered nor could I register the product. Even better, I created a case under 'Registration and Account', however that failed due to no product was registered. What the hay? Corel please help. Redacted screen shots are below for your enjoyment.
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BrianCee
- Posts: 5487
- Joined: Sat Jan 21, 2012 1:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- ram: 8GB
- Hard_Drive_Capacity: 4TB
- Monitor/Display Make & Model: HP
- Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
- Location: London England UK
Re: VSP X5 Ultimate Registration and Case Creation FAIL
I should first point out to you the title of these forums - Corel User to User Web board - I'm afraid you are not talking direct to Corel in these forums - one or two Corel employees do visit as users and try to help but their presence is not guaranteed - we're all just users here trying to help each other.
having said that I'm not sure what your real problem is - you say your product is not showing up as registered but that does not stop you using in - if you entered the serial number correctly and it was accepted you can use the product to your hearts content - there are quite a few people who never ever register a programme. Registration is not compulsory - it only helps if you need to contact Corel help direct for something.
i would suggest waiting a couple of days and then checking your registration again - things have a habit of not happening immediately on the Corel Website.
If you do have some problems with using VideoStudio then please either browse these forums to see if there is already an answer to your problem or post your problem up here and we will try and help
having said that I'm not sure what your real problem is - you say your product is not showing up as registered but that does not stop you using in - if you entered the serial number correctly and it was accepted you can use the product to your hearts content - there are quite a few people who never ever register a programme. Registration is not compulsory - it only helps if you need to contact Corel help direct for something.
i would suggest waiting a couple of days and then checking your registration again - things have a habit of not happening immediately on the Corel Website.
If you do have some problems with using VideoStudio then please either browse these forums to see if there is already an answer to your problem or post your problem up here and we will try and help