-20 error on install of VSx5

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whiskeyportal
Posts: 8
Joined: Thu Apr 12, 2012 3:51 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: TOSHIBA POQAA 1.00
processor: 2.40 gigahertz Intel Core i5-2430M
ram: 6052 Megab
Video Card: Intel HD Graphics Family
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 622.35 GB
Monitor/Display Make & Model: Generic PnP Monitor

-20 error on install of VSx5

Post by whiskeyportal »

I've been trying to install x5 with no luck and no help from Corel. When I start the install it gets to the part where it says it is configuring Direct X, hangs there for a minute then gives me a message telling me my system has not been modified and displays the error code -20.
I remember I had this same problem when I first tried to install x4 and if I remember correctly I had to edit or paste a file somewhere and install in safe mode? Has anyone else had this issue? And if so, how did you work around it? Thanks for looking.
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lata
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ram: 16 gb
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Re: -20 error on install of VSx5

Post by lata »

Hi

I found this information regarding Safe Mode install

Some users have found that by creating a new User Account as administrator, then installing Video Studio was sucessful.
The account cound then be deleted.
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
whiskeyportal
Posts: 8
Joined: Thu Apr 12, 2012 3:51 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: TOSHIBA POQAA 1.00
processor: 2.40 gigahertz Intel Core i5-2430M
ram: 6052 Megab
Video Card: Intel HD Graphics Family
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 622.35 GB
Monitor/Display Make & Model: Generic PnP Monitor

Re: -20 error on install of VSx5

Post by whiskeyportal »

Perfect! Thanks a ton
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