Screen capture in X5 Pro Ultimate

[lata]

Hi

This is a screen shot of the capture the frame size adjusted a little larger than X5 interface to show a border.
It recorded as set.........

click image for larger view

[Kingston]

Trevor and I have Windows XP Pro, and neither of us are having problems capturing. It could be a Windows 7 or 64-bit compatibility issue.

[lata]

Hi

when i can get to the wifes laptop i will give it a go, but when i last used it i did not have a problem, but need to re-check

[lata]

Hi

Using Windows 7 (Lynn is washing up)

Just captured the X5 workstation with no problems.

My captures recorded everything within the customised window and nothing else.
set at 1030 x 576, thats what it recorded, i would normally select 1280 x 720 for my frame size purley to create a standard video size.

It seems to work as it should

[Kingston]

Have you tried installing the latest graphics driver for your graphics device? I always try installing the latest graphics driver for my NVidia card when I have screen issues.

[e_a_g_l_e_p_i]

Yes my graphics card drivers are current. I guess I will call Corel Monday....so much for calling Corel, they do their best to avoid giving support and direct you to a paid base support system EVEN THOUGH I am still within my 90 days.... which I should get free support.

[e_a_g_l_e_p_i]

Hi

Using Windows 7 (Lynn is washing up)

Just captured the X5 workstation with no problems.

My captures recorded everything within the customised window and nothing else.
set at 1030 x 576, thats what it recorded, i would normally select 1280 x 720 for my frame size purley to create a standard video size.

It seems to work as it should

instead of capturing the X5 work space try capturing something on a webpage, after all why would you want to capture the X5 work space unless doing a tutorial on X5. The capture feature is more likely to be used on websites or desktops.

[Kingston]

I, Kingston, did capture some video playing on YouTube. That came out correctly. I drew the rectangle just around the player.

[e_a_g_l_e_p_i]

I, Kingston, did capture some video playing on YouTube. That came out correctly. I drew the rectangle just around the player.

Notice that those who have no issues all have Windows XP?

[lata]

Hi e_a_g_l_e_p_i

I have also run some tests using Windows 7 without problems.
You Tube capture worked fine, no problems. Any capture I try seems to work without problems.
I have tried in vain to replicate your problem.

It should not matter what we are capturing, we are just capturing the screen pixels irrespective of the source

I cannot try W7 at the moment, till I re-install, having problems installing X4 after X5, so I uninstalled all last night, will re-install X4 first, I digress..........

I will try to do a screen capture of the X5 screen capture process I use, if that makes sense, although I cannot believe you are doing anything wrong, you just cannot get it wrong, it just works??????

[BrianCee]

Well I have Windows 7 Premium on the laptop and Windows 7 Ultimate on the Desktop and both use the VS screen capture with no problem at all - the problem is the screen capture has only just been included and we have not found out enough information yet about what makes it work and what stops it working.

[e_a_g_l_e_p_i]

You would think Corel would have done that in R&R before releasing it.

I am going to uninstall VSP and then reinstall it and see if that helps, other that that I will wait to hear back from Corel which I hope will be before they lower me in the grave.. ie, they are slow

[lata]

Hi

I am back up and running on the laptop with W7, screen capture is still performing ok.

e_a_g_l_e_p_i
I noticed from your profile that you are running Dual monitors, have you tried disconnecting the second monitor and running on one??

Post Edited

I have just tried Dual Monitors, no problems, using XP

[e_a_g_l_e_p_i]

Hi

I am back up and running on the laptop with W7, screen capture is still performing ok.

e_a_g_l_e_p_i
I noticed from your profile that you are running Dual monitors, have you tried disconnecting the second monitor and running on one??

Post Edited

I have just tried Dual Monitors, no problems, using XP

Yes I tried using only one monitor and the same problem, reinstalled it and same problem

[teknisyan]

Rather than using the screen capture of VS X5 to copy a youtube video, I would suggest that you try using a youtube downloader that will allow you to download the video file directly from Youtube. Real Player has a feature to do that and there are a lot of FireFox and Chrome extension that allows you to download video from Youtube.