Corel Has Stopped working message on startup

[ianwoody123]

I installed Corel Video Studio Pro X4 Ultimate on my laptop at the end of last year and up until now it has been working fine. Because I was not happy with the final dvd of hd footage (I don't have a blu ray burner) despite trying all the settings suggested on the forums and trying a few of my own I purchased Pinnacle Studio 15 ultimate because that seems to give a better result when burned to disc. At first Pinnacle was not working in that all of its elements were not accessible so I was editing my footage in Corel and then burning the end result in Pinnacle. Having gone on to the Pinnacle Forums I was advised to change from the default computer desktop theme of Aero to Windows Classic and change the display to smaller - 100%. This solved all the problems with Pinnacle and it is now working properly. However, when I tried to open Corel it came up with the message Corel Video Studio Pro has stopped working, close the programme. I have uninstalled it and reinstalled it and it still refuses to open up. Can anyone help please? Until changing the desktop theme Pinnacle and Corel did not appear to conflict with each other so I had no reason to think there would be a problem running the two applications.

I have taken a screenshot of the error message but cant seem to paste it to the post.

I now am running a Core i7 -2760 QM CPU @ 2.40 GHZ laptop
16gb RAM
Windows 7 Home Premium
64 bit

[BrianCee]

There is a minimum resolution specified for running VideoStudio - if you changed your screen size (resolution ?) you need to change it back to get VideoStudio working - the minimum resolution is 1024 x 768 - if your screen resolution is smaller than that VideoStudio will not start

[ianwoody123]

Thank you for such a quick reply. Just checked the screen resolution and its 1920 x 1080 so in theory that should be ok?

[Ken Berry]

Well, what did you mean that you changed the "screen display to -100%"?

[ianwoody123]

Sorry, what I meant was I had to turn the font display back to 100% - being somewhat older and finding small print even with glasses a bit trying I had increased the font to 150%. I have since been on a chat line with a Corel Tech person who suggested I update certain things and gave me the links and I have done this. I have uninstalled it and reinstalled it and at the moment am no further forward. Any suggestions would be greatly appreciated.