Pro x4 crash when hit the "create video file"

Moderator: Ken Berry

Post Reply
KOBRA76
Posts: 253
Joined: Sun Mar 27, 2011 12:29 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Gigabyte
processor: 3.07 gigahertz Intel Pentium Dual-Core
ram: 2 GB DDR3
sound_card: VIA High Definition Audio
Hard_Drive_Capacity: 500GB
Location: ISRAEL

Pro x4 crash when hit the "create video file"

Post by KOBRA76 »

Hi,from today when i want to create video file in pro x4 the program crash, i reanstall the program and i stiil have the same problem.please help me :cry:
Canon 550D,18-55 & 50mm Lenses
My You Tube Channel
http://www.youtube.com/user/HDMAN2012?feature=mhee
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Pro x4 crash when hit the "create video file"

Post by Ken Berry »

Can we assume you are still using the same video as you always have? If not, what kind of video are you trying to edit?

Otherwise, what might have changed on your computer? Has there been a Windows update in the past day or so? If so, have you tried a System Restore to an earlier date? Does that work?
Ken Berry
teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Sony Corporation VAIO
processor: Intel Corel i5
ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: Realtek HD Audio
Hard_Drive_Capacity: 500 GB
Location: Riyadh, KSA
Contact:

Re: Pro x4 crash when hit the "create video file"

Post by teknisyan »

Also have you installed any new program that conflicting with VS X4?
Like reading blogs?
About Tech
About Sports
Pnoy.Me - A URL Shortener
Follow me on Facebook & Twitter
KOBRA76
Posts: 253
Joined: Sun Mar 27, 2011 12:29 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Gigabyte
processor: 3.07 gigahertz Intel Pentium Dual-Core
ram: 2 GB DDR3
sound_card: VIA High Definition Audio
Hard_Drive_Capacity: 500GB
Location: ISRAEL

Re: Pro x4 crash when hit the "create video file"

Post by KOBRA76 »

Until now, I shot video at 720p and yesterday I tried to edit video taken by me in 1080P 25FPS,i not installed or changed anything on the computer, I made a template to 1080p and every time I click : create a video file software crashes. Previously i filmed at Sony at 1080p and it does not do me any problem.
Canon 550D,18-55 & 50mm Lenses
My You Tube Channel
http://www.youtube.com/user/HDMAN2012?feature=mhee
Post Reply