Manage madness

[Robolovsky]

I saw a reference to this problem somewhere else and couldn't believe it but it's true! If you customize the top button bar in Edit mode with your most used buttons (as many of us do) and then use the Manage tab at any point in the future, when you switch back to Edit mode all your button customizations have been lost. Madness indeed!

OK the work around is to ensure that you have saved the workspace with its own name and you can then restore the buttons by loading the saved space but surely this should not be necessary. Just how thorough was the Beta testing for this program?

[LeviFiction]

Rob, I understand your frustration but this has been explained in the forums many times.

The beta testing was quite thorough. However, the development team was on a strict deadline and even though we were still pointing out issues they were forced to release. The fact that it was as stable as it was when it came out was evidence of that.

We pointed out all of the design issues, customizations being lost, how annoying the closing of images was. Heck before SP1 you couldn't even customize the layers palette. More changes are coming, most based on what we found during the beta, the rest that are showing up now that it's gone public and there are more types of systems to deal with.

It was a bad situation the developers had no control over and did their best to get something good out and they succeeded. Hopefully it'll be come even better as time goes on and patches are released.

[Robolovsky]

Many thanks for the explanation LeviFiction and I do appreciate what you are saying. Personally though, I would have preferred a delay in the release of the program rather than it being pushed out to meet a deadline. After all we are still expected to spend good money on what is clearly an imperfect product and then suffer the consequences.

The program may have been stable upon its first release but that was about all it was. The types of errors cropping up even after SP1 are serious ones and for those of us who use PSP professionally they represent a great deal of wasted time, visiting forums and trying to work around them.

It may have been said before but it is quite amazing how software developers can get away with charging top dollar for products that they know are inherently flawed and incomplete. There are no warnings when we part with our cash and usually no apologies for the inconveniences caused. Thank goodness the same quality testing is not applied to the automotive industry or for that matter any other industry.

Paint Shop Pro used to be a truly great program in the days of Jasc but it has suffered greatly at the hands of Corel in my opinion. Heck they can't even arrange for our carefully saved workspaces to survive the transition between service packs, let alone program versions and I am sure that I am not alone in feeling let down as a loyal user of many years. Of course I appreciate that almost all software is updated and bug-fixed at various intervals but this release of PSP must be the most problematic of anything else I have bought in recent years. Maybe in the fullness of time successive service packs will heal all its current ailments but it shouldn't have to be that way.

[JStanley]

deleted

[Robolovsky]

@LeviFiction: Touché

[LeviFiction]

Rob, JStanley is the one with clever example. XD And how in the world did JStanley manage to quote Robolovsky under my name?

[Robolovsky]

Oh that is weird! Maybe the Forum software needs a service pack applying Kudos JStanley.

[BrianCee]

Unfortunately on all these types of forum it is very easy to change the name in a quote - but this practice must be discouraged as there may be legal implications in saying that someone said something that they never actually said - so I will be issuing a warning to JStanley which I hope will prevent further occurrence of this practice.

[Robolovsky]

Fair enough Brian.

[JStanley]

deleted

[df]

JStanley, I think I've run into the same problem. It came when I went to quote one person, then changed my mind and quoted someone else. All looked right until it actually posted, or maybe I caught it when I previewed the response. Drat, now I gotta wonder if any of my quotes I've quoted are quoted properly.

[JStanley]

deleted

[df]

(Either that, or I'll just stop quoting people in this forum...)

Or just use the generic quotes and not the user specific ones.