PSPX4 Ultimate installation

[swingman]

I recently upgraded from X3 to PSPX4 Ultimate on line. I have managed to install the X4 successfully. Then I proceed to install the Ultimate download. It wouldn’t install. It goes through unpacking and then it says "The path to the language folder could not be resolved, setup cannot continue". I tried to contact the support team. I spent more than an hour on-line but no one would pick the phone!.
How do I install this plug-ins?

[swingman]

I am surprised no one wanted to address this installation problem. May be I should get my money back. No reply from Corel either

[ADonahoo]

On the Corel support site, one of the "contact us" options is email. You will get a reply and will be able to communicate one-on-one with a technician. They were not very helpful with my issues but this is more serious than what I had. Good luck.

[teknisyan]

When you say "install the Ultimate download." are you referring to the Ultimate Bonus Pack? If yes, then you may want to open Paint Shop Pro while pressing and holding Shift + F10. That resets the program back to all default settings, then try to install the Ultimate Bonus Pack.

You can also create a new windows 7 admin user name and install the Ultimate Bonus Pack when you logged into the username.