No Audio when playing the project in share or after renderin

[bgaiser]

Hi All,

I am having a very difficult time trying to figure out what is wrong with my audio in VSPx4.

When I put a video in the timeline and click on it so it is on the "clip" the video plays fine but the minute I switch it to "project" the audio dissappears. If I render it in any format, the audio doesn't return. Also, if I multi-trimm a video I am no longer able to get audio either.

Lastly, if I split the audio from the video I cannot play the project at all. It just gives me a frozen screen...

I have re-installed VSPx4 and have all the patches updated.

Can anyone help????

[bgaiser]

After contacting technical support the issue was discovered.

The camera that shot the video was a Canon 5d mark ii. This was his comment: Technically there is nothing wrong with the file. It is the audio encoding in the file that is presenting a problem for Video Studio. It uses 16b Little Endian audio which we seem to have trouble handling.

They are working on it as we speak. So all in all, if you are having the same issue there is no solution for it yet as we even tried some work arounds.

Hope this helps someone else...

[teknisyan]

Just a suggestion, you can try and convert the file using SUPER Converter. This way you can also convert the encoding of the audio of the camera. You can also update all the codecs on your computer.

Here are some of the codecs that you may want to install.
RealPlayer: http://www.real.com/
DivX: http://www.divx.com/en/software/divx-plus/codec-pack
XviD: http://downloads.xvid.org/downloads/xvidcore-1.3.2.zip
Windows Media Player: http://windows.microsoft.com/en-US/wind ... dia-player or just download the Windows Encoder at http://www.microsoft.com/expression/pro ... rview.aspx
QuickTime: http://www.apple.com/quicktime/download/
Direct X: http://on-msn.com/aLrk0j (WinXP)
Direct X: http://www.microsoft.com/Windows/window ... tx-11.aspx