Videostudio ultimate PRO x4 crashes

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M1LAD
Posts: 1
Joined: Sat Jan 21, 2012 8:49 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0TKV96 A13
processor: 2.27 gigahertz Intel Core i5 M 430
ram: 4GB
Video Card: Intel R HD Graphic
sound_card: Intel R Display Audio
Hard_Drive_Capacity: 500GB
Monitor/Display Make & Model: Generic PnP Monitor (17.1"vis)

Videostudio ultimate PRO x4 crashes

Post by M1LAD »

Hi all,

New to the forum, would be grateful for all the help I can get.
I recently bought a retail boxed version of videostudio ultimate PRO x4. I have all the latest updates installed and have completed fresh installs of the program several times. Have also tried to send support an email but the system is down at the moment.

Upon launching the program, I click the instant project button, I am then faced with a dialog box which states 'The program has encountered an unspecified error and has stopped functioning. Please contact Corel Technical Support and send the dump file for analysis.
C:\users\*******\AppData\Local\Temp\vstudio_14.2.0.23_20120122_032350.DMP'

I am clueless and fustrated with this so far.

I appreciate all you help on this matter. If there is any more inforation I need to supply, I will do my best to do so.

Thanks
Iz
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