VS ProX4 - Unable to Find TV Channels/TV Manager

[AlexKrycek]

I am struggling to get VS ProX4 to scan for and correctly identify TV channels. I have just installed the program and in every other aspect, the program is working correctly.

Under the capture option, the program is identifying that I have a DVB digital tuner card. It’s actually a dual card with both digital and analogue signals. If I click on options > video properties, I have the option to scan - but every time I do so, the program freezes at 40% and stops working.

I can change the Country/Region but the properties box is greyed out - and therefore I am not able to check that for example, it is scanning for antenna and not cable. Any ideas why the properties box is greyed out?

I’m running windows 7 and on windows MC, I have correctly identified over 100 channels so I’m pretty certain the tuner card is working.

[df]

Video Studio won't find anything on my TV tuner card. I usually record with some other software then import into VS, of which I've only done a few times.

[Ken Berry]

And df's advice is what we normally also recommend: use the software which came with the tuner card for capture, then open the captured files for editing in VS.