VideoStudio X4 will not load

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couvier
Posts: 2
Joined: Sun Jan 08, 2012 5:11 am
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit

VideoStudio X4 will not load

Post by couvier »

Alright so I had VS X4 working fine in the past, now when I go to load it it always gives me this error:

http://rockz.ws/error.jpg

I tried reinstalling the program numerous times but it keeps saying the same thing. You can download a .DMP file here:

http://rockz.ws/vstudio_14.2.0.23_20120108_055458.DMP

What do I need to do to fix this?
BrianCee

Re: VideoStudio X4 will not load

Post by BrianCee »

No one on these forums would know what to do with the dump file so it's not a lot of good offering it on here - we are all users trying to help one another.

Someone may be able to help you with the error message , but your first move should be to do as instructed and sent the dump file to Corel Technical Support where someone may be able to tell you what your problem is.

Our first questions would be along the lines - what have you changed on your computer, what new programmes have you installed, what updates have occurred to your system etc. - - if it was working then something changed - any ideas what ??
couvier
Posts: 2
Joined: Sun Jan 08, 2012 5:11 am
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit

Re: VideoStudio X4 will not load

Post by couvier »

Yes I did start a tech support ticket with Corel.

And The last time I used VS X4 was back in October 2011, and I have not used it since then, until yesterday. The error keeps coming up now. And there has been so many programs/updates that has been installed since October. So it could be anything! But I really need to get this to work!
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