help~can't open

Moderator: Ken Berry

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shikari
Posts: 1
Joined: Wed Jan 04, 2012 2:48 pm
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
ram: 36GB

help~can't open

Post by shikari »

just talk about can't open the videotudio's problem
when I opened it yesterday,it show that error when it is finished to open...
after that I tried to remove and download again and also like that...and now...WT_
can everyone help~I just download when I miss something to download
BrianCee

Re: help~can't open

Post by BrianCee »

Oh shikari we really do need a little bit more information in order to be able to help you - what are you trying to download - is it the trial version ?

you say you received an error - what did the error message say ? that's very important to be able to help you.

Your profile says you have 36GB of RAM - that's not right is it - do you mean you only have 36GB of Hard Drive space ? -that's not good.

You say you tried to remove the first download - how? did you do a proper and full removal as given in the knowledge base - or did you just delete some bits ?

help us to help you - tell us all about what you did and what messages your computer gave you.
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