I bought a SABRENT USB-AVCPT video capture device that came bundled with ULEAD Video Studio 10 SE, and after loading the Windows 7 install kit, loaded it and have been pulling my hair out ever since.
Computer: Sony VIAO 64 bit, 3.4ghz dual core, 4GB main memory.
(1) Audio Input keeps constantly switching back to Microphone, even though the video stays on the USB Capture device. If I do ANYTHING, like stop a capture to double-check the captured file by playing it back, the display will still show the USB Audio but the capture is coming from the microphone. (It's rather frustrating to have 93 minutes of very fine video but 93 minutes of the gardener and the lawnmower, breakfast conversation, etc.)
(2) Attempts to change the Video Capture to 720x480, rather than the default 640x480, will quite often result in crashes, or in "Illegal function" error messages that cause AppCrash, or, if the app doesn't crash, it switches the sound back to Microphone and drops the video back to default.
(3) I cannot get it to let me capture any COMPRESSED video formats. So a 90 minute video ends up in a 105GB AVI file. (Previous discussion in here, with Ken Barry, if my memory (not on the video card!) is working right, indicated that this humongous file size might be the problem. But if I can't get it to capture something and compress it...) None of the other capture formats seem to work without Illegal Function, Illegal Function, and an AppCrash.
Help!!! I am really, really frustrated, and am about to ask for my money back on this, plus all my shipping and taxes too.
Thanks,
Mike