Commands involving control key will very rarely work

Corel Paint Shop Pro

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Auriak
Posts: 1
Joined: Tue Dec 13, 2011 5:02 pm
operating_system: Vista Home Premium
System_Drive: C

Commands involving control key will very rarely work

Post by Auriak »

Hello. I could find nothing like this listed in the forums, so if someone has heard of it and it has been discusses please point me in the right direction.

I use PaintShop Pro v. 11.20 at work. I was using it as normal one day, and it crashed. This is nothing new, the crash is because I tend to have a lot of programs open at the same time and I had not rebooted my computer soon enough to clear the RAM. The problem occurred when I reopened the paint shop after rebooting, and all commands involving the control key (copy/paste, etc.) as well as the delete key do nothing. Very occasionally, it will allow one of these commands to work, but this is now very rare. If I have an object selected, the highlighting will blink briefly as it does when you try to copy it, but otherwise does nothing. I can still use these commands from the drop-down menus. I think this is probably just some random bug that happened when it crashed for whatever reason, but if anyone has any ideas that would be helpful. If I can avoid reinstalling that would be preferable, as I would have to have the disks mailed to me by the head office. I looked to see if there was some setting that would put things back to normal but could find nothing. I reset defaults, no change.

I really can't comprehend how my computer specs would be relevant to this problem, but will list them if someone thinks it would be helpful.

Thanks a bunch.
teknisyan
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Re: Commands involving control key will very rarely work

Post by teknisyan »

It would be best if you have included your system information. This way, we'll know if there was problem with specs like not meeting the system requirements and what not. Since COPY/PASTE/Etc., is usually an OS related issue.
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