Price Reduction on PSP X4

[davidc502]

I purchased the upgrade to PSP X4 16 days ago, and now the price has dropped to 39.95. Will Corel re-fund the difference if I ask for it? Who would I contact about getting the refund for the difference?

David

[Ken Berry]

Good luck, but I suspect it does not work like that. This is the second time they have done this with X4, but as far as I am aware, no one who bought the program before the offer(s) came out got anything back. They are limited time promotions. But they cause a lot of resentment...

[LeviFiction]

Customer service. And sometimes they do, sometimes they don't.

[bobm185]

The last time they did this in October I sent them an email and I did get a refund. I had ordered the download upgrade for $59 and their new sale price was $39 for the full version, cd and guide. I sent my request for refund on Oct 7 and received their reply on Oct 13 giving me a $20 refund. Didn't have the full version cd, but at least I did get a refund. Bob

[teknisyan]

I would suggest that rather than calling Customer Service, I suggest that you call the sales team... though I cannot assure you that they will give you a discount.

[df]

I'd be surprised if they didn't refund the difference. They have a 30 day money back guarantee (at least for me in the US).

At Corel we're proud of our products and we're confident that you'll be satisfied with your purchase. That's why we offer the Corel 30-Day Money-Back Guarantee. Buy today and if you're not completely satisfied with your purchase, Corel will refund your money based on your original method of payment - excluding any shipping costs. When you contact us about a return, your Corel Customer Service Representative may inquire about your products and experience.

Please note: Only products purchased directly from Corel qualify for the Corel 30-Day Money-Back Guarantee. Purchases made from a retailer or partner must be returned to where you made your purchase and are subject to the return policy of that retailer. Purchases of transactional licenses, maintenance, Wacom products and download insurance are excluded from this guarantee.

So if they didn't refund the difference you could just "return" the product then buy it for the sale price.