Movie Factory 7SE "uspecified error"

[cdoughertycd]

I tried to burn a DVD (DVD+R) using Factory 7SE for MPG video file shot with new Vixia HFS20 Canon camcorder. I used Pixela ImageMixer 3 software that came with the camera to download it to my computer. I edited it with ProX 3. Now when I try to burn a DVD with Movie Factory 7SE I right away get "unspecified error" and can't continue. I have burned many DVDs with Factory 7SE and no problem using my older Canon camcorder with footage captured using ProX 3. I finally burned the DVD with Windows DVD maker and it worked fine. Any ideas?

Thanks,
Candy

[teknisyan]

If you are getting this error message, try updating your DirectX and Videocard driver.

[cdoughertycd]

Abiel, thanks, I'll try that.

[cdoughertycd]

My video card driver and DirectX are up to date. I decided to try updating Movie Factory 7SE but could not find update, so then uninstalled it and was going to re-install thinking that might solve it but now I can't find the link to install it. I think I originally got the link here in the forum. I have been using it for quite a while with Pro X3. Can you help?

Thanks

[cdoughertycd]

I found the link to MF 7SE and have downloaded it. I'll let you know if that helped with my "unspecified error" problem.

[cdoughertycd]

Uninstalling MF 7SE and reinstalling still gives "unspecified error", what do you think I should try next?

[cdoughertycd]

So I updated DirectX again and made sure my video card driver was up to date again. Still had the problem of unspecified error after that (last night).

So then last night I decided to try rendering the project at WMV 740 versus 1080 (I think it was 740). Anyway, it worked in MF 7SE, so I think the problem was the higher resolution rendering in combination with the higher HD mode I shot the video in with my Canon Vixia HFS20 camera. Problem solved. I think what I'll have to do is save money for a 4 quad core computer with beefed up video card and memory. I'm pushing my dual core to the limits with less than optimal video card I think. Helpful person at local camera store, Samy's, said problem has been cameras are ahead of computers in their development, takes consumers a while to catch up. I'm in that boat I think. She said my camera was made to do Blue Ray.

If it weren't for this forum I would have given up, thanks for suggestions which make me continue to solve it.

Candy