VS8 - Audio Sync Prob. - Burning Patch/Engine Updates

LGO · Post by **LGO** » Sat Jun 11, 2005 5:55 am

I'm having problems with audio getting out of sync with the video when I burn DVDs. The vid plays perfectly on the HD, but the video lags behind the audio once burned to the DVD.

I'm going through the process of searching the forum for possible answers (so many to choose from!

) and ran across something I wasn't aware of.

I'm using VS 8.01 and currently have Burning Engine 3.6.15.239

I want to install the CD/DVD Burning Engine Update at http://www.ulead.com/tech/general/burning_engine.htm to have the latest burning engine.

That web page states, "please be sure that you have installed the latest CD/DVD Burning Pack before you update the latest burning engine here." and provides a link to d/l that burning pack. HOWEVER, the pack is dated 2003/08/15 and I bought VS 8 a year after that.

My questions are;

1.) Do I need to install that almost 2 year old CD/DVD Burning Pack before I install the Burning Engine update for VS8?

2.) Will the burning engine update possibly fix the audio sync problems I have?

Appreciate some guidance here.

LGO

jchunter · Post by **jchunter** » Sat Jun 11, 2005 2:25 pm

LGO,
There was never any definitive, universal solution to the OOS problem in VS8. VS9 (so far) seems to have fixed the problem. I suggest that you upgrade to VS9
John

LGO · Post by **LGO** » Sat Jun 11, 2005 7:10 pm

Thanks for the reply, John!

So, I gather from your message that I should not waste time d/l'ing and installing any patches or updates?

Regards,

LGO

THoff · Post by **THoff** » Sat Jun 11, 2005 7:48 pm

One procedure I know always works is to output to a VIDEO_TS folder, and then create an ISO file from that using ImgTool Classic. That should keep you going until you upgrade to V9.

By the way, apparently there is an update to the V9 burning engine in the works:

http://www.ulead.com.tw/ulead/UDNews/pr ... leases.htm

LGO · Post by **LGO** » Sun Jun 12, 2005 3:52 am

Thanks for the reply, and the workaround, Trevor.

Is there some reason you say ImgTool Classic instead of ImgTool Burn?

When will Ulead get this burning issue solved?

Thanks, again, for your info

Cheers!

LGO

THoff · Post by **THoff** » Sun Jun 12, 2005 4:14 am

I use Classic because it doesn't need Nero, which I don't have. It can burn using DVD Decrypter (R.I.P.), but since you wind up with an ISO file, you can burn it with anything you want.

The UVS audio/video sync problem is apparently introduced during the multiplexing just prior to burning the DVD, since the contents of a VIDEO_TS folder never exhibit the problem.

I'm not sure that Ulead is going to fix this problem in UVS versions prior to V9 -- they've known about it for many months, and not done anything to correct it.

LGO · Post by **LGO** » Sun Jun 12, 2005 6:01 am

I tried the ImgTool Classic but never got out of the starting blocks. Kept getting the error message, "mkisofs: Implementation botch. Video pad for file VTS_01_0.IFO is -8. Either the *.IFO file is bad or you found a mkisofs bug."

What the hell?

So, I downloaded ImgTool Burn since I have Nero Express and burned a DVD from the VIDEO_TS folder without making an iso file (don't think you can with ImgTool Burn). The OOS problem is fixed!! BUT, the DVD locks up and stops at about 60% of the way through.

Why is this so damn difficult?

Any ideas re: the error message from Classic or why the DVD from Burn locked up?

Thanks for all your input and suggestions, Trevor.

LGO

THoff · Post by **THoff** » Mon Jun 13, 2005 2:06 am

Have you successfully used that brand of media before? If so, try writing at a slower speed. Also try playing the disk in another DVD player to see if the problem is reproducible.

maddrummer3301 · Post by **maddrummer3301** » Mon Jun 13, 2005 5:37 am

>since the contents of a VIDEO_TS folder never exhibit the problem.
THoff,
I did extensive testing with VS8 and found that both DVD's and
VIDEO_TS folders were bad.
My conclusions/results were different. Of course, troubleshooting an
audio problem like VS8 had, took hours upon hours because the bug
was noticeable in the longer videos that were made. Short edited mpeg2
files have the bug but it's not noticeable.

I found the audio problem is in the Mpeg2 video file.
Very hard to repair that Mpeg2 video file.

The audio sync problem shows up immediately when
creating a dvd folder and then playing it using any software player.
You don't need to burn a dvd to discover the bug. The VIDEO_TS folder
on the harddisk is a mirror of the dvd.

I call it the double edged sword because VS8 with the updates causes an
audio sync issue in the Mpeg2 file.
The original release of VS8, executable vstudio.exe dated 4/1/04
and associated files are good.
Any updates after that are bad and cause audio problems.

What is the double-edged sword?
The original release of the DVD burning files on the VS8 disk will also
correct an audio sync issue if one is present but the updates applied to VS8
overwrites those dvd burner files and will not correct the sync problem.
(That's why some persons retracted to the old dvd burning files and not
having an audio problem saying they found a fix. Thinking those burning files
were OK. Those burning files were actually fixing the audio bug). Import a
dvd created with those burning files and see how the videos are split up.
That is how they re-synced the audio).

So the original release of VS8 doesn't cause an audio bug in the Mpeg2
file AND the original release of VS8 dvd burning module will correct an
audio bug if one exists. I wonder if that programmer still works for ulead.
He was good.
Any updates after the original CD are defunked. To me it appeared as
a different programmer(s) wrote the updates.

VideoStudio 9 will still have a problem with that video file because it's a
bad Mpeg2 file. Any burning program will have a problem.

The only possible soluion might be to re-install VS8 original so you can
burn with the dvd module burning files that correct the sync problem.
You need the original CD to do that. Don't know if the retail download is the
same files as the original CD.

VideoReDo may be able to correct the audio file. I would download the
trial version and see it it can the the audio. Then import that mpeg2 file
into the burning module and create a dvd.
VideoReDo is fully functional for 30 days (trial version).

Better off in the long run to purchase VS9. Seems to work very nice without
any major audio issues.

Hope this helps,

MD

weberry · Post by **weberry** » Fri Jun 17, 2005 4:59 am

The problem that I found with the audio sync occurred when creating DVD folders after applying the updates. Video Studio creates the video files from rendering in the "My Documents\Ulead VideoStudio\8.0\Convert" folder for creating images, burning, etc. When I played one of these files, I found that the problem occurred during the rendering phase. The sync problem happened within 6 minutes of the start of the video and before the first edit point had been reached. It also matched the audio sync mismatch in the final DVD I had burned. The file properties for the rendered video were the same as the original videos so Smart Rendering was active (as I understand it from another editing package, the file is copied exactly as the original except for about 2 seconds before and after each edit point where actual rendering occurs to create a seamless transition).

The point is that the problem occurrs before imaging/burning. Tech suport was of no help. Reverting back to the original version 8 corrected the problem.

By the way, the original Ver. 8 will create DVD folders as large as 8+ gig. It just does not show it correctly on the capacity bar.

Don't know what gives with tech support. Only got one response to my original submission. No replies to my replies. I chalked it up to the new version 9 that was released several weeks after I contacted them. I had had the upgrade for two months when this problem occurred.

I am giving the Ver. 9 trial a go to see if this and other numerous bugs have been fixed. If so, I think ULead owes me a free upgrade. If they have not, maybe it is time to try the other brand of editing software.

maddrummer3301 · Post by **maddrummer3301** » Fri Jun 17, 2005 1:45 pm

>Reverting back to the original version 8 corrected the problem.
That's also my conclusion.

I don't know of any other windows video editing product that does
everything that VS9 does for the money, and lets you customize almost
all the encoding parameters. Plus a dvd/vcd/svcd burning module.
Not to mention the "Dual Head Preview" feature that is usually only
available on the expensive software programs.

If you do purchase VS9 which isn't an expensive upgrade I would
order the retail CD boxed version. The ESD download is very large and
the extra content is another large download.

MD