URGENT! ProX3 freezing, bad sounds

[Mat7]

Hi friends,

I have a very urgent problem - while editing normal quality video or basic HD (not full HD) my video editing is freezing. I cannot continute at all. Also the sound is out ( there are just strange regular hushes coming from the files). When these avi files are played on a player, all is ok. Also the cursor is moving very slowly when editing and reaction to my moves is generally much slower than recently.

I WOULD VERY MUCH APPRECIATE IF YOU CAN HELP ME ASAP since I am editing a video for a large group of people with deadline hanging upon me! THANKS A LOT!

(I have checked my computer in a professional shop for shorage of RAM, memory (4GB), graphic card specs and all is much more powerful and has more space than required by Corel VS Pro X3. And the general maintenance has been done with redundant files - TEMPs, etc.. )

Very anxiously awaiting your reply and advice!

Best regards


Martin

00421 905 331 447

[Trevor Andrew]

Hi Martin
And welcome to the forums.

You don’t give much to go on, from the top of this forum can you read the Please Read this before Posting, this gives you some idea as to what we need to hear.

You say “basic HD not full HD” personally I don’t know what that means?
The properties of your video file would be useful, Right click a clip in the timeline and select properties, what are they?

You seem to think it may be a computer issue, can you fill in your profile to include your PC spec’
This will show to the right of your posts.

[Mat7]

Hi Trevor,


thanks a lot for the answer. I have posted some more info about my computer and hope it will help. I am no expert in IT so bear with me, pls.. As for HD is has the 1280x768 format vs. full HD 1980x1080.

Could you now explain me what is the problem, pls.?

And I have another question - when starting X3 now it is giving me now this message: "Runtime error: C:/Program files....: " and "abnormal program termination" and shuts the program. Then I need to start it again and without any problems. I tried to install K-Lite Mega Codec Pack 7.8.0, but did not help so far.

Anxiously awaiting your advice!

Regards


Martin

[Trevor Andrew]

Hi Martin

We do NOT recommend installing Codec Packs, they seem to cause more problems than they cure.

1 / I assume you meant 1280 x 720 NOT 1280 x 768

2 / Insert a video to the timeline, right click the video and select properties, --What are they?

3 / What version of Quick Time Player are you using?

4 / Go To Settings—Smart Proxy Manager----tick—Enable Smart Proxy
Go to Settings Smart Proxy File Manager—do you have files associated with your video files?

5 / Run Time error, how are you starting X3?

[teknisyan]

You may want to uninstall the KLITE codec pack. If you really want to make sure that you have all the updated codec. Here are some of the codecs that you may want to install.
RealPlayer: http://www.real.com/
DivX: http://www.divx.com/en/software/divx-plus/codec-pack
XviD: http://downloads.xvid.org/downloads/xvidcore-1.3.2.zip
Windows Media Player: http://windows.microsoft.com/en-US/wind ... dia-player or just download the Windows Encoder at http://www.microsoft.com/expression/pro ... rview.aspx
QuickTime: http://www.apple.com/quicktime/download/
Direct X: http://on-msn.com/aLrk0j (WinXP)
Direct X: http://www.microsoft.com/Windows/window ... tx-11.aspx

[Mat7]

Hi Trevor,

We do NOT recommend installing Codec Packs, they seem to cause more problems than they cure. OK

1 / I assume you meant 1280 x 720 NOT 1280 x 768 YES

2 / Insert a video to the timeline, right click the video and select properties, --What are they?

(I don't know how to attached pics to this message. sorry.)
Full HD
The message:
Video: MPG4,H.264 Main profil video, Upper field First, 24 bits, 1920x1080, 24,975 fps
Audio:MPEG AAC, 48000Hz, 16bit, stereo
When playing in Project mode:
With this file, the projedt video playing stalled after a few secs and sound continued further. This is set automatically in VSX3 for 25fps, however the original file outside of VS X3 has 50fps!

HD
MOV file:
Quick Time Movie Files
Video:Ambarella AVC encoder, 1280x720, 29,97 fps
Audio: MPEG 4, low complexity ACC, 48000, 16bit, mono
This MOV has 30 fps and there are here these hush sounds, video seems so far ok, but I am afraid it stops any time soon.



3 / What version of Quick Time Player are you using?

QuickTime version is 7.69.80.9



4 / Go To Settings—Smart Proxy Manager----tick—Enable Smart Proxy
Go to Settings Smart Proxy File Manager—do you have files associated with your video files? YES

5 / Run Time error, how are you starting X3? Regular OPEN in a column after clicking on the icon, or double click.


My friend adice me to load all the files planned for the movie into Pinnacle then render it and further edit in VSX3.

Regards

MARTIN

[Trevor Andrew]

Hi Martin

A little confused here, are you saying you are using two types of video, 1920 x 1080 and 1280 x 720.
If so are they both giving a similar problem.
--------------------------
Some users have experienced audio problems, blips sounding like a heart beat. If the same then its related to installing the X3 service pack/patch.
YouTube video, make sure you view all the video.
http://www.youtube.com/watch?v=jCFOHMdd6sk
Your description does not sound like the above but worth checking out.

------------------------
If you are unsure about using 50 fps or 25 fps then try GSpot
GSpot, should be able to identify your video and is properties
http://gspot.headbands.com/index.htm

I do not use HD but as far as I know Corel Video Studio does not support 50 fps, there are however work-rounds, I think

-------------------------
Video Convertor

Super SUPER © v2011.build.49 (July 1st, 2011)
Super is a small program that converts video from one format to another.
I find the web pages a little difficult to navigate, the actual download link is on the third page (i think) towards the bottom, keep looking for the Start Downloading Super links?
Use this program to render your video file use the same settings as your video file except for the frame rate, use 25fps.

[Mat7]

Hi Trevor,


thanks for the advice. Yes I do use 3 formats - SD, HD and Full HD and to make it even more complex there are in 3 different fps recorded. I can't ask for more trouble if I wanted., hmmm!?

I have tried to convert all into mp4, and 25fps and worked only with files converted from MOV format alone to test this mess. Started working reasonable well (picture is not so sharp and smooth), however, now when working further on the file (length of 3+min) it stopped dead! I am really angry - you can imagine the time I killed by this dodging.

As for the first file you sent me, YES this is the problem with the sound. The problem with the stopping of video is not addressed there. However I did not see the solution from the discussion - there is not clear cut if the pack 2 will help or not? What should I do now?

Second file is not clear to me. I can identify the fps in the Properties, so I do not need to diagnose it this way I guess or am I mistaken? Could you tell me how I can fix these mix of formats and speeds to have reasonable acceptable picture and sound? Thanks.

Regards


Martin

PS - the trick with Pinnacle did not work at all.

[Trevor Andrew]

Hi

The YouTube video showing the blips has a description from the Show More option below the video screen. Gives the only fix I know of………..

Basically re-install X3 without the patch.

But rendering the project should not produce the blip problem………..as far as I know its just a VS playback issue

Link to another post regarding this issue
http://forum.corel.com/EN/viewtopic.php ... ps#p217718

I think you may be best in addressing each video in turn, are you intending in combining all three in a single video?
What are you trying to make, a video for the internet, or a DVD?
Having three different frame rates will cause some reduction in quality , which is the longest video file?

To post the window details, Right Click a clip and select properties
Using the keyboard Alt+PrtSc will copy the window to the clipboard.
Open an Image Editor, Paint would do
Then hit Ctrl+V this should paste the window
Save the image as Jpeg to your hard drive.

When writing the post there is an Upload Attachment” option (LowerLeft)

[Mat7]

Hi Trevor,

thanks for the advice. I have been here for a while since I figured out to make the movie in steps where in each one I use only one video type. Then I would combine them into the one single movie. The parts are 1-3 min long so there should not be a problem with space or anything like that. It worked even with MOV *** at the beginning. But now when I have just tried to run it to watch it before altering some parts it stalled again. I almost went through the roof!!! - all my work is basically gone (even re-links not working properly). Now I do not know how to go on. If I re-install X3 I loose all the work - current parts are not finished yet. It should be a movie of cca 30 min with plenty of cuts, music, text and overlapping actions so it is anything but easy (a DVD not a web job). It is a job for weeks not a few hours...
What do I do now?

Regards

Martin

[Trevor Andrew]

Hi Martin

I think there is a little confusion regarding editing and your work flow.

When we add a video to the timeline we are working on a Video Studio Project, we save our edits by File Save or Save As, this saves the project as a VSP file. This can be saved anywhere on your PC, I usually create a new working folder for each project.

We should be able to open these Project Files (VSP.s) at any time to continue editing.
From Video Studio --- File Open Project

Once we have completed the editing then we can create a single video file.
Share - Create Video File, what we choose here depends on what we intend to create.
If we are burning a standard DVD then we choose Share Create Video File –DVD.
This will create a MPEG2 video file that is used to burn the DVD.

To burn / Create a DVD, start a new project
Share Create Disc—DVD—now we add the video files, the Mpeg2 files.
----------------------------
Re-linking
Normally we would not have to use this option, your reference to its is cause for concern……….
When we add a video file to the project a virtual clip/thumbnail is placed in the timeline, the project VSP remembers the location of the file on the hard drive literally linking it to the timeline.
If we move/delete or re-name the original file then Video Studio will loose the files location and request a re-link.
So if you are seeing the re-link window then you have in some way changed the original files location.

----------------------------

Re-Installing Video Studio

Providing we do not remove the Project Files (VSP) and we do not delete/remove the original video files then we can re-install Video Studio without problems.
We can also backup the library from the Library Manager, so even the library is retained.

--------------------------

After Video Studio stalled you may loose some of the latest edits, but the Video Studio Project will be intact from the last time you saved it. So you should not lose all your work.
--------------------------

Mixing video formats within the same project may cause you some problems.
At what point did the project stall?
What is in the timeline at the place it stalled?

---------------------------

I know you are using three different types, unfortunately we don’t know what they are?
Right click each type and select Properties, What are They?

---------------------------
As a Test
Start a new project add several video files to the timeline, use only one type.
Edit and play the project, do you have problems?.

Do this for each type of video file.

---------------------------------------

If you do not understand all the comments above please ask.

[Mat7]

Hi Trevor,

thanks for your input and advice.

I hope I can combine all small projects into the movie. However there are a few problems with stalling the video clips at times (even with SD format AVI, 720x576,25fps) so it is getting on my nervs again.

I know VSP part and Share/Create... part, no problem. However, when I reinstall the software I will probably have to reload all the files back, won't I? True I have never worked with the library backup. I think I will continue until my nerves last. I have managed to create 15 parts for the movie (not completed but seem to run well under VSP). I will then create AVI files and then combine them into one movie and then we will see what mess will come out of it.... Firstly I want to see the rough cut movie if all moves and sounds ok, then I will go back to detail editing and loose what remained from my nerves...

One point - why to create MPEG2 and not MPEG4? Let me know if it -MPEG4 - works only with HD or also with SD formats, pls.. It is not quite clear to me what the best format/resolution for DVD is when I mix 3 different formats? Recently I made a movie form both SD and HD and the quality was not very high at the end, and it took only 2Gs from 4,8Gs of DVD. Could I improve the final resolution somehow? Could you understand me in this respect?

Regards


Martin

[Trevor Andrew]

Hi Martin

A standard dvd holds 4.3 Gb of data.

The type of files burned to a Standard DVD is Mpeg 2.
Rendering the project using a bit rate of 8000kbps will create a file of 4.3 GB per hour of footage. 8000kbps is the highest quality for a standard DVD.

When burned to a DVD the files Mpeg2 are saved as Vob types within a Video_TS folder.
Explore one of your DVD discs to view its content, the Vob files are limited to 1Gb each.
----------------------------
You have two options to burning a DVD.
1 /
From the project, (timelines full) Share Create Disc, this will open the burner module.
When you finally hit Burn button the project will be converted to Mpeg2, shown in the progress bar as Convert Title, the Mpeg2 files will then be used to burn the disc.

2 /
From the project Share Create Video File-DVD, this will create a compliant video file.
Start a new project (empty timelines) Share Create Disc—Add the video file created above.
When you hit the Burn button the process will start with Convert Menu, there will be no Convert Title as the files being used are compliant and do not need to be converted.

Both process will take approximately the same time to complete.
I have always used the second option as it allows me to play the completed movie before burning, and knowing that the files will not be converted again.

Re-installing the program,
Do not remove the VSP files
Do not remove the video files.
After re-installing the VSP files will open as normal allowing you to continue editing.

[Mat7]

Hi Trevor,

thanks for the info. I will follow your advice and come back with the result (some time later, since I am still working on the movie - some tests I have run so far have been successful but I wait for the complete work.

Martin

[Mat7]

Hi Trevor,

I am very very late with my reply but anyway...

Very happy and prosperous New Year and a lots of good films, Trevor!

I finished the film just before Xmas. Just to share my new experiences - I split the movie into 19 parts (each about 1-2 minutes) what was one hell of a job to work on. But it worked! After rendering of different formats and linking them into 4-5 bigger parts it was easier to work in this way. Afterwards I combined the bigger parts into one cca 30 min film. The film has been a success since.
I presented it in 3 clubs (altogether about 270 people have seen it so far) and have sold about 40 DVDs. Seeing the reaction of all the people was a good reward after all the trouble and hours I had spent working on it (hitting bed frequently at 2. or 3. am).
Well thanks for your advice (even though I still have not reinstalled the VS just using the same as before. Are there any useful updates recently that I should upload now in your view?)

With really best regards

Martin