WinDVD 11 bug or compatibility issue

[Gerard]

Hello,

This message is just to inform the technical staff that on some computers WinDVD 11 doesn't run at all.
I installed the latest trial version of WinDVD11 to see how it runs the standard Blu RAY'S but prog can't start and run at all.

Win DVD11 tries to change display settings to basic and prog crashes. There is some incompatibilities. Fortunately I tried trial and didn't buy the full version. I tried to uninstall and install it again but the result is the same so I uninstalled it definitively and leave this message for the staff.

Laptop configuration:
Model: Acer Aspire 9810 Aspire 9810
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Processor a Main Circuit Board: Acer Cheela
2.00 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
Bus Clock: 166 megahertz
BIOS: Acer V2.04 01/15/07
3072 Megabytes Usable Installed Memory
Memory Modules
Slot 'M1' has 2048 MB
Slot 'M2' has 2048 MB

Local Drive Volumes
c: (NTFS on drive 0) * 320.07 GB 277.15 GB free
d: (NTFS on drive 1) 500.11 GB 147.80 GB free
f: (NTFS on drive 2) 500.11 GB 110.86 GB free USB external

Controllers Display
ATA Channel 0 [Controller]
Intel(R) ICH7 Family Ultra ATA Storage Controllers - 27DF NVIDIA GeForce Go 7600 [Display adapter] driver: NVIDIA 7.15.11.7967
NVIDIA t Flat Panel [Monitor] (14.9"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Intel(R) ICH7MDH SATA RAID Controller
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC ASUS My Cinema U3000 Hybrid
msi TV@nywhere Plus
Realtek High Definition Audio


For now, to play standard BluRay's, free DAPlayer is for me the best choice.

Kind regards

[Ken Berry]

Unfortunately, this is a user to user forum and none of us here work for Corel. Moreover, as far as we are aware, none of "the staff" ever come here. So I am afraid your message will not get through this way. Perhaps if you reported it directly to them...?

[BigJaze]

FYI,
Since installing WinDVD11 on my HP EliteBook I'm unable to play any DVD's, I continually get a message "Media Not Supported" on standard and BluRay DVD's. If I close WinDVD11 and open WinDVD8 on the same laptop I can play most of the same DVD's with the exception of the newest Blu-Ray. Being that I wasn't able to update the AACS key for WInDVD8 I decided to upgrade to WinDVD11 to avoid the headache, now I'm unable to play anything with WInDVD11.
I've opened case and waiting to hear back from Corel support...

[Ken Berry]

Please do not double post. I will only cause confusion.