PSP X4 - Object extractor issue

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Janx
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PSP X4 - Object extractor issue

Post by Janx »

Hello,
I am using Paint Shop Pro X4, with Italian language.
When the mouse pointer is hover the Accuracy selector (in Object Extractor section) PSP crashes.
This happens only if the language is set to Italian, no problem if the language is English.
I think there's problems with some tooltips.

On MouseHover PSP Crashes (Italian language)
Crash.png
Crash.png (7.2 KiB) Viewed 2758 times
On MouseHover tooltip appears (English language)
NoCrash.png
NoCrash.png (10.17 KiB) Viewed 2758 times
(Sorry for my english).
teknisyan
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Re: PSP X4 - Object extractor issue

Post by teknisyan »

Thank you for that Jan, I have reported this and we'll update this post once we are done checking the issue.
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petra
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Re: PSP X4 - Object extractor issue

Post by petra »

Hi :D , I use paint shop pro X4 in german and I have exactly the same problem. I hope somebody can help us :wink:
Janx
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Re: PSP X4 - Object extractor issue

Post by Janx »

I hoped that this problem would be resolved with service pack ... nothing yet :(
teknisyan
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Re: PSP X4 - Object extractor issue

Post by teknisyan »

SP1 is now available and in include some bug fixes, so I think it's a good time to download and instal the update. Just go to http://www.corel.com/corel/pages/index. ... id=3000009 to obtain the update.
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Re: PSP X4 - Object extractor issue

Post by Janx »

I have already installed the service pack, but the problem remains ...
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Re: PSP X4 - Object extractor issue

Post by Simone Corel UK »

I'm going to look into this issue on Monday and will escalate it.

Thanks!
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
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