Problem with shareing

[managatsuo]

I just instaled videostudio pro x4, but when I try to share my project the following message come up every time.
The program has encountered an unspecified error and has sropprd funcioning. Please contact Corel technical Support and send them dump file for analysis.
C:\ User\Peter\AppData\Local\Temp\vstudio_14.1.0.107_20110916_182052.DMP

Anybody knows what is going on there?
thank you

[Ken Berry]

Welcome to the forums!

Unfortunately, we simply do not have enough information to be able to make even a reasonable guess at a solution. But we also have no idea what your video format is, and what kind of camcorder or other device was used to film it.

Please have a look at this sticky post at the top of this forum -- it is called, indicatively, PLEASE READ THIS BEFORE POSTING http://forum.corel.com/EN/viewtopic.php?p=41454#p41454 Then get back to us with the information requested and hopefully someone will be able to help.

[managatsuo]

Thank you Ken.
Well type of file is AVCHD Video (.MTS) but I think it doesn't matter becouse I tried .avi as well and it didn't work.
Program allows me do everythig like cutting, doing effect... but when I finally click on shareing button following message appears:
The program has encountered an unspecified error and has sropped funcioning. Please contact Corel technical Support and send them dump file for analysis.
C:\ User\Peter\AppData\Local\Temp\vstudio_14.1.0.107_20110916_182052.DMP

I don't know maybe it windows fault

Windows 7 ultimate 32 bit
Motherboard: Board: http://www.abit.com.tw/ AB9/AB9RPO(Intel965+ICH8) 1.x (BIOS:15)
Bus Clock: 272 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/19/2006

Processor:2.20 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

Ram: 3328 Megabytes Usable Installed Memory

Video Card:Radeon X1650 Series

Sound Card:Realtek High Definition Audio

Hard Drive Capacity:
c: (NTFS on drive 0) * 15.73 GB 1.34 GB free
d: (NTFS on drive 0) 262.15 GB 4.07 GB free
t: (NTFS on drive 0) 33.55 GB 6.12 GB free

System Drive:
311.43 Gigabytes Usable Hard Drive Capacity
11.53 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4167B ATA Device [Optical drive]

[Ron P.]

Have you previously been able to produce an AVCHD video file? If so, what version of VS or what other program?

It seems that your system is on the light side for working with such a highly compressed format. AVCHD taxes a pc's resources. Dual-cores just don't have enough of what it takes, sometimes to even play them smoothly. Are you using Smart Proxy? I would imagine that you need to. However it's after editing, when the program needs to access the original AVCHD files, is when the system is going to show it's weakness.