X4 Layer Palette Bug

[mesmith322]

I just installed the X4 trial. I still have X3U installed but not open.

I keep the layer palette open all the time.

This is what is happening....

I open an existing image and the current layers are displayed correctly. I open another image and it looks fine too. I then copy the 2nd image or a layer from the 2nd image and paste it as a new layer onto the first image. No matter which image is active, the layer palette continues to show the layers from the 2nd image until I close it. At that point there are no layers displayed in the layer palette at all; not even the background. If I do a paste as new image or even just create a new image, there is nothing in the layer palette then either. It doesn't change if I close and reopen the layer palette. The only way I have found to get the layers to display is to click on something outside of PSP X4 such as an open browser screen and then go back to PSP X4.

[Kathy_9]

I've tried several times and cannot replicate the issue you are having. I normally work with tabbed documents (no problem there) and I even turned off tabbed documents and tried again and still cannot replicate the issue.

When I copy image 2 and then switch to image 1 and paste as a new layer, my layers palette displays properly with image 2 on top of image 1.

Sorry, maybe someone else can offer a suggestion.

[LeviFiction]

I have seen this bug, can't remember if I reported it or not though.

However for me it was inconsistent and all I had to do was minimize then bring the program back up and it redrew itself. So I don't know if there is something you can do but this rarely happened and it was a simple annoyance that was easily resolved for me.

[mesmith322]

I played with this a bunch of times and it happened every single time. Now it seems to be working ok since I closed it altogether.

[el48tel]

seen it when v332 first appeared and reported it

Terry

[teknisyan]

I cannot recreate the problem that you are experiencing. Can you tell us what is the build number of your PSP X4?

[el48tel]

I cannot recreate the problem that you are experiencing. Can you tell us what is the build number of your PSP X4?

mine is 14.0.0.332

Terry

[ed_123]

I'm also seeing a similar problem w/ version 14.0.0.332...

When I go from Full Screen Preview back to Edit view, the palettes are set very wide. This is happens every time I return from full screen preview.

- Ed

[Joelle]

I just installed the X4 trial. I still have X3U installed but not open.

I keep the layer palette open all the time.

This is what is happening....

I open an existing image and the current layers are displayed correctly. I open another image and it looks fine too. I then copy the 2nd image or a layer from the 2nd image and paste it as a new layer onto the first image. No matter which image is active, the layer palette continues to show the layers from the 2nd image until I close it. At that point there are no layers displayed in the layer palette at all; not even the background. If I do a paste as new image or even just create a new image, there is nothing in the layer palette then either. It doesn't change if I close and reopen the layer palette. The only way I have found to get the layers to display is to click on something outside of PSP X4 such as an open browser screen and then go back to PSP X4.

I have seen and reported that 3 times, I hope it will get fixed, it's very annoying.

Joëlle

[Simone Corel UK]

ed_123 on Sun Sep 11, 2011 7:43 pm
When I go from Full Screen Preview back to Edit view, the palettes are set very wide. This is happens every time I return from full screen preview.

@ed_123

I'm going to escalate the problem you mentioned. It only happens on XP. It works fine on Windows 7.

@mesmith322

Regarding the copy/paste/layer problem, sorry, I can't reproduce it on our systems. I followed your description step by step:

- Launch PSPX4
- Change to Edit mode
- Open an image (Cascade mode)
- open a second image and press Ctrl+A, Ctrl+C
- change to the first image and press Ctrl+V

[LeviFiction]

One consideration, there was the mention of "layers" so these might be multi-layered documents.

[Simone Corel UK]

@ed_123

I'm just testing the problem to get a 100% working description for the DevTeam and I'm struggling.

I had it before my lunch time, too, but now, I don't get it again.

I'll keep an eye on it!

[Simone Corel UK]

@LeviFiction

these might be multi-layered documents.

Still works fine for me. I will have a look in the next days to see if there is a new description of the way to reproduce it.

[chickiepet]

I've had a similar problem. Had a multilayered image open, opened another image then when I went back to my multilayered image, all the layers but one had vanished from the layer palette. Only way I found to bring it back is to add another raster layer which caused the other layers to reappear, then cancel adding the extra raster layer. Help would be appreciated.

[el48tel]

@LeviFiction

these might be multi-layered documents.

Still works fine for me. I will have a look in the next days to see if there is a new description of the way to reproduce it.

Simone
I might be a million miles off base - but are the problems related to the Security software that people are running? Previous un-installs and re-installs of X4 during testing were very very slow - but I turned my Security software off and voila! no problems. My software checks all files all of the time. I get this intermittent layer palette bug (I reported too when I found it in v332 - it had not appeared in earlier versions for me).
I close the offending file and any superfluous ones and it magics itself away often not to appear again in the same file - BUT sometimes BIG layer files are not re-read by PSPX4
Just a thought from my rambling mind!
Terry