Activation Problem

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
alphanick
Posts: 1
Joined: Fri Sep 02, 2011 9:08 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: ASUS M2N-SLI
processor: AMD Athlon 64 X2 6000+
ram: 4GB
Video Card: Asus GEFORCE 8600GT
sound_card: Creative Sound Blaster X-Fi
Hard_Drive_Capacity: 500GB
Monitor/Display Make & Model: BENQ FP91G+

Activation Problem

Post by alphanick »

Hi all, I'm writing from Italy (sorry for my bad english), and I would like to explain my problem:

Yesterday I purchased a copy of PSPX3 on Corel website, and I choosed to download it; I've immediatly installed it on my computer but when I push the button to activate the product, appears an error, and I can't understand which is the main problem (windows, software, hardware :-S).

I'm writing here beacause I tried to phone to Italian User Support but no one answered me...

I upload a screenshot about the error too.




Thank you for your attention!
Nicholas
Attachments
Error that pops up when clickin' activation
Error that pops up when clickin' activation
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Activation Problem

Post by Ken Berry »

Welcome (bienvenuto) but I don't see any error message... What happens when you enter the activation code? (I assume you have an activation code...) If you receive that OK screen, what happens when you click on OK???
Ken Berry
teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Sony Corporation VAIO
processor: Intel Corel i5
ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: Realtek HD Audio
Hard_Drive_Capacity: 500 GB
Location: Riyadh, KSA
Contact:

Re: Activation Problem

Post by teknisyan »

That is the problem Ken, when trying to activate the program he's getting that blank square pop up with the OK button. The problem is with your Windows User profile. What you need to do is to reinstall the program using a newly created windows user account (admin rights). You can create a new user account from the Control panel and double click on the USER ACCOUNTS icon.
Like reading blogs?
About Tech
About Sports
Pnoy.Me - A URL Shortener
Follow me on Facebook & Twitter
el48tel
Posts: 245
Joined: Mon May 02, 2011 10:03 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0GDG8Y A00
processor: 3.00 gigahertz Intel Core i5-2320
ram: 8Gb
Video Card: NVIDIA GeForce GT 530
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2Tb
Monitor/Display Make & Model: DELL S1909WN 18.5"
Location: NW Midlands, UK

Re: Activation Problem

Post by el48tel »

That screen looks to me like a 30 trial screen since it says he's got 30 days left (giorni rimasti) and he's got to activate (attiva)
so he needs the activation code with the purchase(?)

Terry
JStanley
Posts: 313
Joined: Wed Jul 27, 2011 12:41 am
operating_system: Windows XP Home
System_Drive: C

Re: Activation Problem

Post by JStanley »

deleted
Post Reply