Cannot 'export to video' without X4 crashing

[Mitzi]

Hi all,

I have captured some footage off a camcorder using a capture device, the footage captured is in MPEG2 format, 720x576, PAL. The footage lasts about an hour and has no titles, captions, transitions etc. I go to 'Share'->'Create Video File' and then no matter what output format I select (I've tried MPEG2, DVD, Same as project, same as first clip) at 9% of the render the process crashes with the error -

The program has encountered an unspecified error and has stopped functioning. Please contact Corel Trecchnical Support and send the dump file for analysis.

C:\Users\<name>\AppData\Local\Temp\vstudio_14.1.0.107_<date><time>.dmp

I'm running 64 bit Windows 7 (fully patched) and VS X4 is fully patched. Any ideas? Any idea how I send these dump files to Corel?!

I'm also running QuickTime 7.5.5 which I believe is the recommended video. I've attached a screenshot of my source video settings. My laptop is an i5 with 6Gb of RAM.

I'd appreciate any help you can provide! Thanks

[Mitzi]

Well a bit of an update, I tried creating a new project and importing the source videos into that. I've just tried to output a DVD video and it seemed to work fine so perhaps my original project was corrupt. Anyway, fingers crossed that's all it was!

[teknisyan]

Thanks for letting us know what the issue was resolved.