As soon as I click on edit properties of a Crop Borders xf, Pro X4 crashes.
I'm told to send in the memory dump, but I have no place to send it. So I'm attaching it here. I'm supposed to send it to Technical Support.
But tech support are for people who purchased the product.
I haven't bought it yet. I want to to find if it ever works. But if I keep getting crashes with simple activities, then I will have to look elsewhere.
::sigh::
crop borders crashes Pro X4 every time
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Ron P.
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Re: crop borders crashes Pro X4 every time
I've tried to replicate this problem, however can not. What are you applying the Crop Borders filter (as in New Blue FX Crop Borders? ) to, a video? If so what are the properties? Right-click on it in the timeline or library, select properties and post them here? Are you working on a SD or HD project?
Also the Dump files have no meaning to anyone on the forum, so please do not attach them. I know Corel does not provide a way to attach them to their website email. However you can try sending it to yvonne.corelATcorel.com. Yvonne is one of the managers for VS.
Also the Dump files have no meaning to anyone on the forum, so please do not attach them. I know Corel does not provide a way to attach them to their website email. However you can try sending it to yvonne.corelATcorel.com. Yvonne is one of the managers for VS.
Ron Petersen, Web Board Administrator