nothing but problems - this time: LogicLayer Error

[CrazyJose]

Hi everybody,

I would share my daily experience about WinDVD Pro 2010.
As I bought this software I only had a problem to play Blu-Ray discs. OK, i found a third party solution for that...
But since a few days WinDVD don't want to start itself. I get everytime a "LogicLayer" error and I should install it again. I did it about 100 times but nothing has changed !
I spent nearly 40 EUR for this. The customer support is unreachable because the online-form become always cleared when I want to send my message. If I had the choice I would reclaim my money.
Is there any chance to get a useable program for my spent money ?

[Ron P.]

Corel has a 30-day money back guarantee. If you have not owned the program for more than 30 days, then yes you should be entitled to a refund.

[CrazyJose]

I bought it last sunday. but I really want this program to run

[CrazyJose]

does anyone have the email address to contact the corel support ? the online form doesn't work because the online-form always cleared when I want to send my question

[teknisyan]

Hello CrazyJose,

I'm sorry to hear about your problem. I sent you a private message, so that we can help you fix this issue.

[CrazyJose]

nothing happened until now and the problem is still not solved
and an answer from the corel support is still awaited to my email with the wish to get my money back...
slow but steady i become angry