mp4 render crash

Moderator: Ken Berry

Post Reply
ajfudge
Posts: 36
Joined: Fri Mar 11, 2011 11:57 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer Inc. UL80A
processor: 1.3GHz
ram: 3GB
Video Card: Mobile Intel 4 Series Express Chipset Family
sound_card: Realtek High Definition Audio_Intel HD Audio HDMI
Hard_Drive_Capacity: 320GB
Monitor/Display Make & Model: Intel Graphics
Location: Philippines

mp4 render crash

Post by ajfudge »

Hi. Can someone tell me what's wrong with this:

Image

It's an element contained in a .vsp
Right now I'm trying to "connect" & render 1 video file + 4 .vsp (inttertitle card.mp4, segment1.vsp, ... segment4.vsp). Each contains segments that run continuously and I need to combine into just one video file (mp4 HD format). But every time the render reaches that file (above) (17% of the total render), it crashes. There's nothing else on that timeline except that mp4 file and a wav file.
I don't understand why it's happening. I have done it successfully before in Youtube HD format.

SmartProxy is enabled, but I don't see how that's relevant to rendering.
I have tried re-converting the video file into versions: one has .mpeg4 codec, the other has .H264.
I also downloaded & installed VSPX4 SP1, updated my codecs, drivers, downgraded Quicktime. But the result is still the same as far as rendering the whole project goes: crashing at 17%.

There were enough RAM & CPU when I did the rendering so I don't think this is a hardware issue.
I also tried disabling SmartRender just to see if it will react positively.

There came a time also when the render passed 17%, but it crashed when it reached 94%.
Interestingly, when I rendered segment1.vsp only (to mp4 HD), it also passed 17%, but then it failed to finish also.
Right now, I'm going to re-convert the file to a different format to see if the whole crash is related to mp4 (which is kind of confusing because I have rendered many mp4s just last week and they were successful).

So I'm curious, is there a limit to how many "connected" .vsp files one can render successfully?
And is there a certain mp4 type that VSP can't handle properly?
Thank you in advance.

-AJ
ajfudge
Posts: 36
Joined: Fri Mar 11, 2011 11:57 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer Inc. UL80A
processor: 1.3GHz
ram: 3GB
Video Card: Mobile Intel 4 Series Express Chipset Family
sound_card: Realtek High Definition Audio_Intel HD Audio HDMI
Hard_Drive_Capacity: 320GB
Monitor/Display Make & Model: Intel Graphics
Location: Philippines

Re: mp4 render crash

Post by ajfudge »

UPDATE: I reconverted to .mpg, and it worked finally. Butt I still want to know what's wrong with .mp4
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Re: mp4 render crash

Post by Black Lab »

Just because you have rendered MP4 files successfully in the past doesn't mean that this one in particular couldn't be corrupt in some way. If you contine to have the same problem then there could be some other underlying issue. But if it's just this one clip I would just shrug it off as one of those things.
ajfudge
Posts: 36
Joined: Fri Mar 11, 2011 11:57 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer Inc. UL80A
processor: 1.3GHz
ram: 3GB
Video Card: Mobile Intel 4 Series Express Chipset Family
sound_card: Realtek High Definition Audio_Intel HD Audio HDMI
Hard_Drive_Capacity: 320GB
Monitor/Display Make & Model: Intel Graphics
Location: Philippines

Re: mp4 render crash

Post by ajfudge »

I'll consider the possibility of file corruption (which is questionable coz I converted the source file to 2 diff versions of mp4 and 1 mpg, and the mpg worked. I have corrupted avi's & converted them to mp4 but they rendered fine). I'll also keep a sharp eye on other mp4s in future renders.
But to shrug it off is not a very easy thing to do coz it's just so frustrating.
Anyway, lesson learned: learn to depend on the alternative. :sigh:
teknisyan
Posts: 2421
Joined: Wed Oct 06, 2010 4:18 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Sony Corporation VAIO
processor: Intel Corel i5
ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: Realtek HD Audio
Hard_Drive_Capacity: 500 GB
Location: Riyadh, KSA
Contact:

Re: mp4 render crash

Post by teknisyan »

The issue will still depend on a number of things. can you tell me what happens when the program crashes? Are you getting any error message? Also if you are using VS X4, it is recommended that you use the latest version QuickTime.
Like reading blogs?
About Tech
About Sports
Pnoy.Me - A URL Shortener
Follow me on Facebook & Twitter
ajfudge
Posts: 36
Joined: Fri Mar 11, 2011 11:57 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer Inc. UL80A
processor: 1.3GHz
ram: 3GB
Video Card: Mobile Intel 4 Series Express Chipset Family
sound_card: Realtek High Definition Audio_Intel HD Audio HDMI
Hard_Drive_Capacity: 320GB
Monitor/Display Make & Model: Intel Graphics
Location: Philippines

Re: mp4 render crash

Post by ajfudge »

hi.
There was a popup message. I can't remember the exact message, something like "The program crashed. A crash dump has been created...."

I said in my first post that during my attempt to render (4 vsp's inside one vsp) in mp4 web, the crash happened at the end.
But when I render each vsp separately, it completed successfully.
I also tested thet DVD formats, and it worked.
Suffice to say, the crash happens at that very point/timeline when rendering the project to mp4 HD only.

I converted that clip to different formats already, so I guess I'm convinced now that the source file was corrupt. Oh well.
Post Reply