Corel DVD MovieFactory 7 on Win7 crashes

[lwallace]

Ok I have the trial version. On my first disc, and it keep crashing - just freezes up and the OS gives a Quit Working requestor. Plenty of ram, plenty of disk space, and not over filling the disc with data. So went to check for updates and found Service Pack 1 and 2. BUT, after downloading them both say they can only be used to upgrade the paid version.

My question is I downloaded the trial to try it - why would I pay to patch it without even knowing the software works?

[Ken Berry]

I have moved your post to this forum as it is the directly relevant one. You are more likely to get responses here.

To start the ball rolling, can you tell us exactly what you are trying to produce, what the format of the video you used was, and what steps you took...

[lwallace]

It was avi files, about 3 GBs, on dvd-+
it was a very simple dvd, nothing fancy. I was able to make a dvd with windows movie maker with no problem using same videos

[Ron P.]

It was avi files

That narrows it down to 1 out of 800 different ones.. AVI is one of the container or wrapper formats. Were they DV, which digital-8 and mini-dv uses, DivX, Xvid, high-def or standard-def? Are you wanting to produce a video DVD (which would be a standard-def) or some form of high-def, such as Blu-Ray?

To help determine the properties, ie; codec used, right-click on one of the video clips in the timeline and select properties and please post them here.

Either your video clips are very short, or they are some highly compressed form. DV takes up about 13 gig per hour of video.

[Ken Berry]

What I am trying to work out is whether your avi's are in fact DivX or XVid, and if so, if you are trying to convert them to DVD-compatible mpeg-2. Or are you just wanting to burn them, as is, to another DVD...?

If the latter, then you should not be using Movie Factory or Video Studio. A DivX disc is NOT a video disc per se. It is merely a data disc containing DivX files. Yes, they might be video files, but you simply burn them as is just like you would burn a Word document or Excel file for storage on a DVD (or CD). For that you use any program which can burn data files to disc, including Windows Vista and Win 7 which have that capacity built in.

[paulcheck]

I am also getting the same hanging behaviour, with the paid version plus the two service packs. When I load my video clip into the Movie Factory it just hangs forever (ie. +15 minutes). I believe the format is mpeg H.264 .... it's recorded from an HD-PVR. I am able to get it into the Direct Disk Recorder and edit it, but I want to use the Movie Factory to make menus. Help? I have 12GB ram and plenty of CPU power, disk space, etc.

[irfan65]

I think they should make an update patch to make it fully compliant with win7 32/64bit so this hanky panky working of this software to cease.