i can't to reinstall my paint shop pro 3

Corel Paint Shop Pro

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ilanm64
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i can't to reinstall my paint shop pro 3

Post by ilanm64 »

i can't to reinstall my paint shop pro 3 , I received before the reinstallation this messagev: Are you sure you want to completely remove Corel paint shop photo pro 3 ? what I have to do ?
thanks

alen
teknisyan
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Re: i can't to reinstall my paint shop pro 3

Post by teknisyan »

If you are getting the message "Are you sure you want to completely remove Corel paint shop photo pro X3?" there could be still remnant files of PSP X3 on your computer, you may need to manually remove the files before you can reinstall the program.

To help you in manually removing the files, please follow the steps from this link:

Link Removed, since Simone requested the information not be used, AND finding that the link is no longer active anyway.
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Simone Corel UK
Alludo
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Re: i can't to reinstall my paint shop pro 3

Post by Simone Corel UK »

Hi ilanm64

Please don't use the recommended article by Abiel

I don't know why this one appeared again in our Knowledgebase. The MSI tool damages the system, it doesn't work on new operating systems. Even Microsoft doesn't use it any longer.

Please follow these instructions:

Before you remove and install a program, patch or update, you have to log in as administrator. The only way to get full administrator access on Vista/Windows 7 is by turning off the User Account Control and right-click on a program, patch or update and go to "Run as Administrator". Otherwise, you will have problems working properly on your system.

Vista: http://windows.microsoft.com/en-US/wind ... -on-or-off
Windows 7: http://windows.microsoft.com/en-US/Wind ... -on-or-off

Before you uninstall a program, please check whether you have installed the program as a user or an administrator.
You will not find some parts of the program, if you are logged in as an user, but you installed the software with your administrator
account.



1. Download the Clean up Utility in order to remove PSP X3 from here:

CDS2010Clean-Upver1_9.exe

ftp://coreluser-d:corel'02@emeaftp.core ... ver1_9.exe


and let's run after the download has finished.


2. Go to Start – Control Panel – Add or Remove Programs (XP)/Programs and Features (Vista/Windows 7) and remove PSPPX3



3. Go to Start – Control Panel – Folder options - View

and activate “Show hidden Files and Folders”.



4. Go to

C:\Program Files

and delete the folders "Corel" and "Ulead Systems"


Go to

C:\ProgramData\Corel (Vista/Windows 7)

and delete the folder "Corel" (respectively "Paint Shop Photo Pro", "Messages" and "Ulead Systems")



XP: Go to

C:\Documents and Settings\YOUR USERNAME\Application Data
C:\Documents and Settings\All Users\Application Data\


Vista/Windows 7: Go to

C:\Users\YOUR USERNAME\AppData\Roaming\
C:\Users\YOUR USERNAME\AppData\Local\

and delete the folder "Corel" (respectively "Paint Shop Photo Pro" and "Messages")


Go to

XP: C:\My Documents

Vista/Windows 7: C:\Users\YOUR USERNAME\Documents\

and delete "My Corel-Shows" and "My PSP Files"


5. Registry

Every program leaves keys in the Registry which need to be removed. Before you work in the registry, please make a backup copy by export

the Registry first. If you make a mistake, then you can import the registry again.

Attention: If you have several Corel programs on your machine, please make sure that you carry out all the following instructions only

for the program that you wish to remove.

Go to Start – Run and type “regedit” and press “Enter”.

If you work with Vista/Windows 7, type “regedit” in the Search box and press “Enter”.

Open the following keys:

HKEY_CURRENT_USER\Software\ and delete the folder "Corel"
HKEY_CURRENT_USER\Software\ and delete the folder "Ulead Systems" or
HKEY_CURRENT_USER\Software\Ulead Systems\ and delete the folder "Corel PaintShop Photo Pro"

HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the folder "Corel"
HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the folder Ulead Systems or
HKEY_LOCAL_MACHINE\Software\Ulead Systems\ and delete the folder "Corel PaintShop Photo Pro"

Please note that Windows 7 64bit puts the HKEY_LOCAL_MACHINE keys for 32bit Software into a special folder called, Wow6432Node".

Close the Registry

6. Launch the computer as administrator and disable antivirus software. Now, install PSP X3 again.

Before installing, disable the Firewall and Antivirus software!
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
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